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Practice Operations Manager | Greenville, North Carolina

Galileo

Galileo

This job is no longer accepting applications

See open jobs at Galileo.
Operations
Greenville, NC, USA
Posted on Wednesday, December 13, 2023

ABOUT US

Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.

About the Role:

Our care model serving our most complex populations is driving demonstrated and meaningful impact. We need strong local leadership to organize work, thoughtfully work through problems, and support our fantastic care team members in achieving great results. Reporting to our Regional Ops Leader, the Local Ops Leader will own daily management of their local team and geo, ensuring the execution that supports a wonderful team and patient experience

Here's What You'll Do:

  • Partner closely with local clinical leadership to support and grow the team. This includes the direct management of Health Advocates and Local Patient Support Associates providing regular coaching, collaborative problem solving and embodying a sense of servant leadership
  • Oversee processes that support core activities and tight execution while also building and testing new processes and workflows that challenge the status quo and raise the bar
  • Assume ownership of day-to-day clinic operations - examples include teammate scheduling & coordination, overseeing facilities and inventory management so our care teams have what they need for patient care, ensuring our mobile unit(s) are deployed effectively and well maintained
  • Problem-solve both in the moment and for the future state, remaining ready to roll up your sleeves and dig into the detail.

About You

We’d love to hear from you if you have the following:

  • A successful Local Ops Leader has strong coaching skills and excitement around helping others build knowledge and expertise.
  • You employ creative problem-solving skills — specifically, an ability to immerse yourself in the nitty gritty while organizing your work around a high-level vision.
  • You stay close to the patient and team experience, understanding the nuanced needs of your local team and patients’ needs.
  • You’re tenacious and positive, enthusiastic to continuously motivate yourself, and those you support, towards new standards of excellence.

This role is based in Greenville, North Carolina and is not a remote role.

COMPENSATION RANGE: $70,000-$80,000 annually based on experience and market dynamics

BENEFITS

  • Medical / Dental / Vision insurance
  • Flexible Spending Account
  • Health Savings Account + match
  • Company paid STD/LTD, AD&D, and Life insurance
  • Paid Family Leave
  • 401K + match
  • Paid Time Off

HOW WE HIRE

Galileo is committed to hiring the best team possible to build health care that works for everyone. We value a diverse set of perspectives to deliver the best possible solutions to those problems. We look for talent from a wide range of backgrounds—including, but not limited to—race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status. Galileo is an Equal Opportunity Employer and provides reasonable accommodations to applicants and employees with a qualifying disability or conflict with a sincerely held religious belief, unless doing so would cause an undue hardship or fail to eliminate a direct threat.

This job is no longer accepting applications

See open jobs at Galileo.