Role’s Mission

Being a Territory Manager at Aplazo is one of the most challenging roles Aplazo has to offer. It requires a unique combination of talent, courage, and leadership. As the leader of Mexico City, you will be responsible for the development and sustainable growth of our business and people.

At Aplazo, we see the big picture in the small details - that is why we are looking for a sharp, creative, gritty and talented individual that is not afraid to get into the weeds of the operations to grow the business geo by geo.

Key responsibilities

• Be the business leader within the territory to drive financial performance, both top and bottom line balancing operational and commercial priorities.
• Financial planning and resource allocation (budget, time and people), including continued investment decisions as conditions change.
• Define and execute strategies to expand and win market share in the territory.
• Lead a commercial team to build the best merchant selection within a large and complex geo.
• Be the voice for your team and stakeholders to guarantee efficient work with cross functional teams such as marketing, operations, and product to develop the best customer experience.
• Define and lead change management initiatives along with the team to ensure adaptability for the business, merchants and customers' needs.
• Develop and lead expansion plans for specific accounts to guarantee effectiveness and operational success.

Requirements

Must have

• Experience: 5+ years of experience across operations, sales or account management and 1+ years managing teams within the same business areas.
• Academic background: Bachelor’s degree.
• Technical skills: strong proficiency in excel / sheets
• Soft skills:
• Strong interpersonal and commercial skills - you will need to know how to build and maintain relationships with merchants.
• Strong people management skills - you set the tone for your team; driving towards results while also being empathetic to their challenges. Strong emotional intelligence that will help you take smart decisions and navigate through ambiguous scenarios.
• Disciplined organizational skills - you’ll need to prioritize and manage multiple ongoing processes and projects simultaneously.
• Data-driven decision mentality and sound business judgment through strong analytical thinking.

Nice to have

• Proficiency in SQL (highly valuable).
• Experience working in tech companies and/or retail.
• Experience managing P&Ls.
• Knowledge of CRM platforms such as Hubspot.

Languages:

• Spanish (full working proficiency)
• English (full working proficiency)