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Presale Engineer US



Posted on Tuesday, April 16, 2024

Location: US

Job Description:

AU10TIX, an identity management company headquartered in Israel, leverages cutting-edge machine learning and computer vision to define how companies and customers confidently connect. From identity document verification to biometric authentication, liveness detection, electronic identity data verification, and synthetic fraud detection, the company provides critical, modular solutions that link physical and digital identities in order to automate customer onboarding and ongoing customer verification. AU10TIX supports some of the world’s most well-known and highly regulated brands in balancing user experience with risk, safety and compliance. We’re on a mission to obliterate fraud while furthering a more secure and inclusive world—and believe that, together, we can harness and protect the power of everyone’s biggest asset: our personal identity. AU10TIX is a subsidiary of ICTS International N.V. (OTCQB: ICTSF), We have announced an $80M investment from TPG and Oak HC/FT in 2019 to fuel further growth and innovation. For more information and the latest company news, visit www.AU10TIX.com.


  • As a Presale Engineer, you will be part of a global team whose mission is to enable our customers to prevent fraud more effectively and win customers more efficiently.
  • Take ownership of the product technical relationship with AU10tix prospects and customers present, explain and design the solution for each potential customer
  • Work closely with the sales team, understanding the customer’s challenges and business, and defining appropriate SaaS solutions, from initial contact and meetings through delivery
  • Partner with sales and be the technical expert while in pre-sale activities to bring opportunities to a closure
  • Take full ownership of PoC process from initiation until completion including presentation of the PoC Summary to the customers
  • Understand the business of our customers, internal processes, business needs, technical requirements, and their use case.
  • Be the voice of the customer internally and ensure customer satisfaction by proving extraordinary value.
  • Lead responses for RFPs/RFIs and communicate customer requirements to the Product team
  • Address customer problems directly, when possible, and educate them on how to do so themselves going forward.
  • Run Demos and technical deep dives sessions to customers and partners


What you should have:

  • 3 years of experience in direct customer-facing presales/CSM/ Project Management /sales engineering in B2B companies
  • Working experience in a global company and Enterprises
  • Strong understanding of technical product aspects and presales processes including responses to RFP/RFI, running demos and PoCs
  • Ability to proactively and continually collaborate with clients and colleagues to ensure needed business outcomes.
  • Relationship builder, good listener, Exceptional interpersonal communication skills.
  • Fluent in English – Strong presentation skills
  • Advantage – Bachelor’s degree in Business Management/Engineering/Computer Science
  • Willingness to travel ~ 10%

What would be great if you have:

  • Background working with Financial and Banking and local and global enterprises
  • Experience working with SaaS Solutions
  • Excellent communication skills in additional languages
  • Experience in Risk and Fraud prevention is an advantage
  • MBA is an advantage