Technical Operations Analyst

The Technical Operations Analyst for CareBridge is responsible for assisting Director of Technical Operations to execute data integrations and requirements development with payers and third parties.

Responsibilities:

• Assists with data integrations with third-party vendors and payers, including inbound data, outbound aggregation and claiming integrations.
• Collaborates with Director of Technical Operations to ensure integrations are effective and efficient.
• Collaborates with Development and Product Teams on system issues.
• Collaborates with clients on data and claim issues.
• Monitors and reports out file movement gaps and irregularities.
• Identifies areas for increased integration efficiency.
• Maintains excellent punctuality and attendance during work hours.
• Assists with development and maintenance of requirements for new implementations with payer partners.
• Assists with research and resolution of operational data issues.
• Assists with internal and external testing efforts for payer data integrations, third-party vendors, claims, and new features.
• All other duties as assigned.

Qualifications:

Required:

• Bachelor’s degree in business, Health Care Administration, Public Administration or related field or equivalent experience.
• 2+ years of operational experience in health care or technology.
• Acute attention to detail to drive project implementation.
• Self-starter who will take initiative and be proactive when there are multiple priorities.
• Effective communicator; excellent written and verbal communication skills.
• Team player with proven ability to develop strong working relationships within a matrix organization.

Preferred:

• Bachelor’s degree in business, Health Care Administration, Public Administration or related field or equivalent experience.
• 4+ years of operational experience in health care or experience with healthcare data.
• Experience in large scale healthcare or state Medicaid program knowledge.
• General HCBS and/or Long-Term Support Services (LTSS) product and customer knowledge.
• Background in SQL queries and data analysis.

Those who thrive at CareBridge tend to possess these qualities:

• An entrepreneurial spirit. Must be a tenacious self-starter.
• Flexible and adaptable to a constantly changing workload.
• Must enjoy working in a fast-paced environment.
• A sense of humor and a down-to-earth nature.

Employment Type: Exempt

Location: Remote

About CareBridge

CareBridge is a provider of technology and services that assist payers and states in caring for patients receiving long-term support services. CareBridge’s services include electronic visit verification (EVV), data aggregation, 24/7-member support, and benefit management. CareBridge is led by a team of healthcare service and technology veterans and is headquartered in East Nashville.