Portfolio Careers

Build your career at the best companies in healthcare and fintech

Technical Operations Analyst



IT, Operations
Posted on Thursday, February 1, 2024

Technical Operations Analyst

The Technical Operations Analyst for CareBridge is responsible for assisting Director of Technical Operations to execute data integrations and requirements development with payers and third parties.


  • Assists with data integrations with third-party vendors and payers, including inbound data, outbound aggregation and claiming integrations.
  • Collaborates with Director of Technical Operations to ensure integrations are effective and efficient.
  • Collaborates with Development and Product Teams on system issues.
  • Collaborates with clients on data and claim issues.
  • Monitors and reports out file movement gaps and irregularities.
  • Identifies areas for increased integration efficiency.
  • Maintains excellent punctuality and attendance during work hours.
  • Assists with development and maintenance of requirements for new implementations with payer partners.
  • Assists with research and resolution of operational data issues.
  • Assists with internal and external testing efforts for payer data integrations, third-party vendors, claims, and new features.
  • All other duties as assigned.



  • Bachelor’s degree in business, Health Care Administration, Public Administration or related field or equivalent experience.
  • 2+ years of operational experience in health care or technology.
  • Acute attention to detail to drive project implementation.
  • Self-starter who will take initiative and be proactive when there are multiple priorities.
  • Effective communicator; excellent written and verbal communication skills.
  • Team player with proven ability to develop strong working relationships within a matrix organization.


  • Bachelor’s degree in business, Health Care Administration, Public Administration or related field or equivalent experience.
  • 4+ years of operational experience in health care or experience with healthcare data.
  • Experience in large scale healthcare or state Medicaid program knowledge.
  • General HCBS and/or Long-Term Support Services (LTSS) product and customer knowledge.
  • Background in SQL queries and data analysis.

Those who thrive at CareBridge tend to possess these qualities:

  • An entrepreneurial spirit. Must be a tenacious self-starter.
  • Flexible and adaptable to a constantly changing workload.
  • Must enjoy working in a fast-paced environment.
  • A sense of humor and a down-to-earth nature.

Employment Type: Exempt

Location: Remote

About CareBridge

CareBridge is a provider of technology and services that assist payers and states in caring for patients receiving long-term support services. CareBridge’s services include electronic visit verification (EVV), data aggregation, 24/7-member support, and benefit management. CareBridge is led by a team of healthcare service and technology veterans and is headquartered in East Nashville.