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Oak HC/FT

Pharmacy Support Specialist

CareBridge

CareBridge

Customer Service
Nashville, TN, USA
Posted on Friday, June 28, 2024

Pharmacy Support Specialist

The Pharmacy Support Specialist is an integral member of the interdisciplinary team providing telehealth services to Managed Long Term Support Services (MLTSS) patients in the CareBridge 24/7 Member Support Program. The Pharmacy Support Specialist provides support for patient interventions that optimize medication access, improve medication adherence, and promote improvement in health outcomes.

Responsibilities:

  • Respond to referrals and tasks from team members promptly
  • Complete accurate medication reconciliations
  • Recognize and address medication adherence gaps
  • Submit and complete prior authorizations for medications
  • Assist patients with medication access and address cost issues
  • Assist the pharmacist with daily operations as needed
  • Participates in HEDIS and quality initiatives
  • Perform other duties as assigned
  • Outreach to patients to recognize and address pharmacy needs

Qualifications:

  • 2+ years’ experience in a healthcare environment
  • Unrestricted license in state of practice
  • Experience working with an interdisciplinary team
  • Experience with electronic medical records
  • Medicare and Medicaid experience preferred
  • Works and communicates well in a team environment
  • Excellent communication skills
  • Highly organized and detail-oriented
  • National pharmacy technician certification
  • High School Diploma or GED
  • Experience and knowledge of basic technology

Those who thrive at CareBridge tend to possess these qualities:

  • An entrepreneurial spirit. Must be a tenacious self-starter
  • Flexible and adaptable to a constantly changing workload
  • Must enjoy working in a fast-paced environment
  • A sense of humor and a down-to-earth nature
  • A drive to assist the member by going above and beyond to simplify their experience

Employment Type: Full-time, Hybrid

Location: Nashville, TN