Job Description:

About Us:

Cart.com is an ecommerce software, services, and brand holding company on a mission to democratize ecommerce and give digital merchants the freedom to grow. We are integrating all the pieces of the ecommerce value chain brands need to thrive, creating a truly end-to-end Ecommerce-as-a-Service platform that helps third party brands (and a few of our own) move faster, grow later, and deliver on their promises more completely.

As a Fulfillment Associate, you will serve as the backbone for Fulfillment as a Service at Cart.com. Getting a package to a customer’s doorstep is not an easy task. Our fulfillment associates should be ready to provide efficient and quality work for our clients and customers while solving problems as they come up. In this role, you will work closely with your floor manager, team leads, and fellow associates. This seat is expected to be eager to learn new things, be a team player, and be ready to find out of the box solutions.

You are the magic behind the online shopping experience. Day-to-day tasks can include picking and packing product from our warehouse shelves, restocking and cycle counting inventory, or prepping and kitting special projects. Our associates should be ready to help any team within our warehouses that might need it most on any given day, be that inbound, outbound, inventory, returns, or wholesale.

Please note, this role requires that you’re comfortable being on your feet all day, lifting up to 50 pounds, and able to do all of that in a non-temperature-controlled warehouse.

Here’s a look at what we expect of you in this role:

Bring our Culture to Life

• Bring a great attitude about life and work with you every day

• Have a desire to be a part of a good team and community
• Support your team members with questions and requests
• Understand and strive to hit your expected target metrics; ask for support to help get you there
• Use attention to detail and care to ensure our brand obsession translates into hitting team SLAs
• Speak up and bring issues and ideas to your leads and managers

• Embody our values; protect and evolve our culture

Think Outside of the Box

• Learn quickly
• Be unafraid to ask questions

• Propose creative solutions to tough problems

Give a Damn

• Ensure high attention to detail and quality of all work tasks
• Keep your space organized and clean at all times

• Keep safety top of mind; follow all safety procedures and bring up safety concerns as they arise.
• Communicate clearly and candidly

Our Core Values

These aren’t just buried somewhere in an employee manual. We live and breathe them. They’re on the walls and live in our hearts. They come up constantly in conversations and actions. They govern the decisions of the newest hire all the way up to our CEO:

WE ARE OBSESSED WITH BRANDS

We live for brands and are fanatical about their success.

WE THINK BEYOND THE BOX

We explore new ideas and discover creative solutions. We think openly about how to serve brands and solve problems.

WE DON'T GIVE UP

No one expected this to be easy. We are resilient— we dig in and keep going.

WE SPEAK UP

Every person here has an obligation to question norms, voice concerns, and offer their perspective.

WE WORK TOGETHER

We work with integrity and respect, ask for help, and extend the same help to others.

WE ARE HUMAN

Our people are our biggest strength. We have fun and make real connections with one another and with the brands we serve.

Cart.com is deeply committed to building a diverse and inclusive workplace. We’re proud to be an equal opportunity employer, seeking to identify and onboard people from all walks of life. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.