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Embroidery Manager



California, USA
Posted on Wednesday, April 3, 2024

Job Description:

Who we are:

We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2B and B2C companies to unify commerce operations across channels and sell and fulfil anywhere their customers are.

We’re building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.

Our goal is to be the global backbone of commerce. To achieve it, we’re looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We’d love to hear from you.

Cart.com Fast Facts:

  • 6,000+ customers worldwide
  • 1,600+ employees globally
  • 14 warehouses nationwide, totaling over 8 million square feet of space
  • Our software lists $10+ trillion in product value across channels
  • Our digital and physical operations support $8+ billion in Gross Merchandise

Our values:

Cart.com is building a company that is committed to living out these 6 core values:

  • Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.
  • Think beyond the box: “We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.
  • Don’t give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.
  • Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.
  • Work together: We’ve built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.
  • Remember to be human: We work hard, but we leave room for the people, places and things that we love.

The Role:

The Embroidery Manager is responsible for managing, planning and coordinating daily operations, task planning, designing and scheduling of production initiatives.

What You'll Do:

To perform this job successfully an individual must be able to satisfactorily perform each essential duty as assigned. The requirements listed below are representative of the knowledge, skill and/or ability required. Other Duties not listed may be assigned.

  • Ensure compliance with all company policies
  • Supervise 15+ employees, including work allocation, training & problem resolution.
  • Motivate employees to achieve peak productivity & performance.
  • Manage all production-related expenses and drive towards maximizing revenue.
  • Participate in developing and implementing departmental/company innovation & strategic initiatives, to achieve performance goals and continue business growth.
  • Manage all Digitizing logos for Production to ensure top efficiency & embroidery quality.
  • Recruits, interviews, hires, and trains new staff.
  • Oversees the daily workflow of the department.
  • Provides constructive and timely performance evaluations.
  • Handles discipline and termination of employees in accordance with company policy.

Who You are:

  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Strong supervisory and leadership skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite or related software.
  • Ability to digitize logos on a Wilcom
  • Productive attitude
    • Self managing, self motivated, responsible for actions of self
    • Reports to work on time and keeps absences at a minimum
    • Able to meet and maintain distribution center production standards
  • Quality Focus:
    • Strives for accuracy in work
    • Great attention to detail with accuracy
    • Handles inventory and company assets with care
  • Ability to work in a team environment (Teamwork and Leadership):
    • Works well with others of diverse backgrounds
    • Works cross-functionally within the Distribution Center
    • Calmly resolves issues rather than engaging in confrontations
    • Friendly, understanding, empathetic
    • Is self aware and adjusts actions appropriately
    • Acts with honesty and integrity
  • Safety Conscience
    • Follows all safety guidelines
    • Demonstrates a reasonable standard of dress, cleanliness, and personal conduct

What You've Done:

  • High school diploma or GED; 1 year or more related experience and/or training; or equivalent combination of education and experience
  • Experience as Embroidery Machine Operator
  • Ability to meet established production and quality standards
  • Ability to use U.S. Customary ruler for making measurements
  • Superior hand/eye coordination
  • Ability to stand, walk, bend, push, pull and reach for entire shift
  • Hand and finger dexterity needed for small movements
  • Ability to work well in a small, collaborative team

Physical Work Environment:

The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.

  • Job is performed within a non-climate controlled distribution center environment where there may be temperature variations depending on weather conditions
  • Overtime may be required during periods of heavy workloads and during seasonal peak periods
  • Fast paced working environment
  • Job requires standing, walking, bending and stooping for extended periods
  • Job requires climbing steps and working on elevated work surfaces
  • Routine exposure to loud noises

Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.

All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.

Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.