Job Description:

Who We Are:

We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2B and B2C companies to unify commerce operations across channels and sell and fulfil anywhere their customers are.

We’re building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.

Our goal is to be the global backbone of commerce. To achieve it, we’re looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We’d love to hear from you.

Cart.com Fast Facts:

• 6,000+ customers worldwide
• 1,100+ employees globally
• 13 warehouses nationwide, totaling over 8 million square feet of space
• Our software lists $10+ trillion in product value across channels
• Our digital and physical operations support $8+ billion in Gross Merchandise Value

Our values:

Cart.com is building a company that is committed to living out these 6 core values:

• Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.
• Think beyond the box: “We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.
• Don’t give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.
• Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.
• Work together: We’ve built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.
• Remember to be human: We work hard, but we leave room for the people, places and things that we love

This position is open to applicants or individuals who are located in or willing to move to work at one of our site distribution centers in: NJ, OH, PA, TN, TX, UT.

The Team:

At Cart.com the People Team is a key driver of our business success. We partner closely with each business unit to understand their needs and ensure we focus on what matters most. The People Team has 5 distinct focus areas:

• People Acquisition: Acquire the right people at the right time to create high performing teams.
• People Partnerships: Accelerate business objectives through optimization of high performing teams.
• People Insights: Drive data backed decisions across the org to efficiently scale and perform.
• People Experience: Design programs that develop and accelerate high performing teams.
• People Solutions: Accelerate operational efficiency through delivery of the systems and tools to enable high performing teams.

The Cart.com People Team is a remote team distributed across the US, Mexico and Poland. It is comprised of a diverse collection of humans including foodies, musicians, moms, dads, collegiate athletes, military veterans, world travelers, artists, and so much more. Join Us!

The Role:

Cart.com, a rapidly growing Series C fulfillment company powered by proprietary OMS software, is seeking an experienced Head of People Acquisition, Fulfillment to join our dynamic team.

Reporting to the Chief People Officer, this leader will be responsible for overseeing the full-cycle recruitment process and leading a team of recruiters. The role focuses on recruiting both management and hourly roles within Cart.com’s fulfillment network of 12 site locations across 6 US States. This leader will have influential leadership qualities balancing time to serve as a mentor and coach plus manage a req load for key leadership positions across the network.

• Partner with management to develop and oversee recruitment strategies, including building pipelines for current and future needs
• Partner with and manage Cart.com’s third party temporary firms for peak and seasonal hiring with on-time delivery of quality talent
• Standardize recruitment processes across sites while incorporating site specific needs as needed, i.e. language accommodation for job postings
• Maintain data integrity within the applicant tracking system
• Develop key performance indicators across the People Acquisition team and hold team members accountable for reaching set metrics
• Ensure a smooth and positive candidate experience
• Conduct regular business partner meetings to provide regular updates on recruiting activity, best practices and market data
• Develop and maintain a network of contacts to easily identify and source qualified talent through a variety of channels, including internet and social networking sites, cold calling, referrals, job fairs, networking events, etc.
• Recruit both passive and active candidates for entry-level, high-volume, hourly roles as well as salaried individual contributor and leadership roles as needed
• Screen candidates regarding work history, skill level and organizational fit, and make recommendations to the hiring teams
• Manage interview scheduling and logistics
• Manage offer process to include salary recommendations, offer letter generation and offer acceptance/rejection; collaborate with business partners on all negotiations

What You’ll Do:

• Industry Expertise: Apply your experience in the fulfillment, transportation, and logistics industry to attract and recruit candidates who align with Cart.com's business objectives.
• Leadership & Team Management: Lead, mentor, and develop a team of recruiters, ensuring they meet and exceed performance targets.
• Full-Cycle Recruiting: Oversee the full recruitment lifecycle, including sourcing, screening, interviewing, and onboarding of candidates for both management and hourly positions.
• High-Volume Recruiting: Manage high-volume recruiting efforts for full-time, part-time, seasonal roles in a fast-paced, dynamic fulfillment center environment, ensuring timely and efficient hiring to meet business needs.
• Strategic Partnerships: Collaborate closely with business partners and leadership to understand hiring needs and develop effective recruitment strategies.
• Advanced Candidate Sourcing: Utilize advanced internet searching, research, and cold calling techniques to identify and engage top talent.
• Applicant Tracking System Expertise: Leverage a leading applicant tracking system, preferably Workday, to manage the recruitment process and maintain accurate records.
• Adaptability & Professionalism: Demonstrate confidence and maintain professionalism when advising and working with business partners, especially in ambiguous or rapidly changing environments.

Qualifications:

• Experience: 10+ years of professional recruitment experience, with a focus on high-volume recruiting in fast-paced, dynamic fulfillment, logistics or transportation environments.
• Management: 3+ years hiring and managing direct reports.
• ATS Proficiency: Extensive experience with a leading applicant tracking system, preferably Workday.
• Industry Experience: Proven experience in the fulfillment, transportation, or logistics industry.
• Technical Skills: Expertise in advanced internet searching, candidate research, and cold calling.
• Leadership: Demonstrated ability to lead and manage a team of recruiters.
• Communication: Strong communication and interpersonal skills, with the ability to work effectively with all levels of the organization.

Physical Demands & Working Conditions:

• This is an onsite position with the ideal candidate located in any of our network locations in either Central or Eastern time zones.
• Must have the ability/desire to travel on a periodic basis primarily to our headquarters in Houston, TX and to our site locations in TX, OH, UT, NJ, TN, PA.

Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.

All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.

Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.