Job Description:

Who We Are:

So, you’ve heard about being #addedtocart

At Cart.com, our mantra is “Be Brand Obsessed”. Why? Because we know that our lives are shaped by the brands we interact with daily. As a new disruptor in e-commerce, Cart.com’s mission is to not only help brands scale seamlessly, but also build a deeper connection with their customers. We obsess over the brands we serve and the things they care about, and that passion is what drives us to provide a consumer experience like no other.

Since our founding in 2020, Cart.com’s one-of-a-kind e-commerce platform has quickly redefined how brands operate online. With our end-to-end world-class tools and services, we empower brands to manage their stores, find more customers, and deliver their products in one seamless experience. It is our mission to give brands the same capabilities as the world's largest retailers so they can do more of what they love—getting their great products into the hands of amazing customers.

We are always looking for entrepreneurial, innovative and determined humans who are eager to creatively transform the e-commerce space. Sound like you? Come hop on the brandwagon and discover what Cart.com is all about.

Cart.com is building a community that is committed to living out these 6 core values:

• WE ARE OBSESSED WITH BRANDS: We live for brands and are fanatical about their success.

• WE THINK BEYOND THE BOX: We explore new ideas and discover creative solutions. We think openly about how to serve brands and solve problems.

• WE DON'T GIVE UP: No one expected this to be easy. We are resilient— we dig in and keep going.

• WE SPEAK UP: Every person here has an obligation to question norms, voice concerns, and offer their perspective.

• WE WORK TOGETHER: We work with integrity and respect, ask for help, and extend the same help to others.

• WE ARE HUMAN: Our people are our biggest strength. We have fun and make real connections with one another and with the brands we serve.

The Team:

At Cart.com the People Team is a key driver of our business success. We partner closely with each business unit to understand their needs and ensure we focus on what matters most. The People Insights team is a new muscle within Cart.com and was created out of an increasing need to have data backed decision making across the company. The People Team has 5 distinct focus areas:

• People Acquisition: Acquire the right people at the right time to create high performing teams.
• People Partnerships: Accelerate business objectives through optimization of high performing teams.
• People Insights: Drive data backed decisions across the org to efficiently scale and perform.
• People Experience: Design programs that develop and accelerate high performing teams.
• People Solutions: Accelerate operational efficiency through delivery of the systems and tools to enable high performing teams.

The Cart.com People Team is a remote team distributed across the US, Mexico and Poland. It is comprised of a diverse collection of humans including foodies, musicians, moms, dads, collegiate athletes, military veterans, world travelers, artists, and so much more. Join Us!

The Role:

We are seeking an experienced and dynamic Regional HR Manager, Fulfillment to join our team at Cart.com. As the Regional HR Manager for our Fulfillment Center operations, you will play a critical role in ensuring the effective management of human resources functions within your region. You will collaborate with cross-functional teams to create and implement HR strategies that align with our company's objectives while fostering a positive workplace culture.

With our dispersed team across 12+ total fulfillment centers you will be exposed to a broad range of People and culture activities and will work closely with specialists in the wider People department on things like recruitment, compensation, people-focused policies etc. Textbook HR solutions won’t always work for our teams at Cart.com, so you should have a growth mindset with the ability to think outside of typical HR ways of working to find solutions.

As a key part of the People department, you should also have the ability to build relationships and rapport quickly. We’re looking for someone who thrives working as a part of a purpose-led team, building confidence and uplifting our people. We hope you will add to our team culture of positivity and fun – we're doing some really cool, innovative pieces of work in a rapidly-growing startup, and we love what we do!

What You’ll Do:

• Works in conjunction with the Senior Regional Operations Director, local FC Directors, and local Operations Managers to establish strategy for communicating and executing HR initiatives to maximize operational efficiencies.
• Support 500+ employees across the region (Primarily Ohio and Utah locations)
• Lead a team of full-time and seasonal HR Generalists.
• Design and drive employee relations strategy with a focus on labor relations management and a positive employee relations culture where employee voices and concerns are heard.
• Develop proactive employee relations processes to identify employee concerns and challenges to decrease reactive
• Ensure compliance with all employment and labor laws
• Coach Directors, Managers, and Supervisors and direct reports on People related issues
• Support onboarding, training, and development programs for your region’s local fulfillment centers
• Consult with senior leadership and delivers solutions for organizational development, effectiveness, and change management.
• Partner with People Operations to communicate yearly initiatives to employees like open enrollment, policy updates, system changes, etc.
• Identify sustainable ways to reward and recognize our employees in each of our facilities
• Work alongside Talent Acquisition to develop and lead strategic staffing planning and recruiting for all management and hourly positions in partnership with senior building leadership
• Identify improvements needed in areas like recruiting, onboarding, and development programs and partners with People and Operations leaders to execute them
• Support leaders in thinking through org design and succession planning in each building
• Lead bonus and year-end review processes with the leaders you support
• Work with the broader People Team to think through long term projects or initiatives to support the FaaS organization

Who You Are:

• 7-10 years of experience in People/HR related field
• 5+ years’ experience working with fulfillment/warehouse populations.
• Experience working with hourly workforce.
• Strong employee relations experience
• Willing to travel to fulfillment centers within designated region will be required throughout the year.
• Candidate must be based in the Groveport, Ohio area and willing to work on-site at our fulfillment center most of the week. Remote work is possible, just not the norm.

Nice to Haves:

• Experience with Workday
• Labor relations knowledge preferred.
• Ability to speak Spanish a huge plus

Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.

All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.

Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.