Compliance Operations Specialist
Cobre
What is Cobre and what do we do?
Cobre is Latin America’s leading instant b2b payments platform. We solve the region’s most complex money movement challenges by building advanced financial infrastructure that enables companies to move money faster, safer, and more efficiently.
We enable instant business payments—local or international, direct or via API—all from a single platform.
Built for fintechs, PSPs, banks, and finance teams that demand speed, control, and efficiency. From real-time payments to automated treasury, we turn complex financial processes into simple experiences.
Cobre is the first platform in Colombia to enable companies to pay both banked and unbanked beneficiaries within the same payment cycle and through a single interface.
We are building the enterprise payments infrastructure of Latin America!
What we are looking for:
The Compliance Operations Specialist is responsible for executing, monitoring, and continuously improving compliance-related operational processes, ensuring the company operates in accordance with applicable regulations, internal policies, and industry standards. This role combines operational execution, analytical work, and cross-functional collaboration.
What would you be doing:
- Support to Area Leadership: Provide direct support to the Head of Compliance / Transaction Monitoring, actively participating in priority setting, operational management of the team, and strategic decision-making related to transaction monitoring.
- Team Leadership and Management: Lead and coordinate the transaction monitoring team, ensuring proper alert allocation, compliance with SLAs, consistency in review criteria, and quality in alert closures at both first and second review levels.
- Process Optimization and Automation: Propose and drive automation initiatives for alert closure and optimization of the review workflow, including the use of artificial intelligence and technological tools to improve operational efficiency and reduce false positives.
- Rules and Threshold Review: Periodically review transaction monitoring rules and defined thresholds, analyzing deviations, trends, and atypical behaviors. Propose adjustments when necessary, following a risk-based approach and aligned with the company’s risk appetite.
- Alerts Quality Assurance (QA): Design, implement, and execute the quality assurance (QA) process for alerts closed at first and second levels, identifying improvement opportunities, analysis gaps, and training needs within the team.
- Metrics and KPIs Analysis: Define, review, and monitor key metrics and performance indicators (KPIs) for the transaction monitoring process (e.g., alert volumes, closure times, escalations, false positives).
- Reporting and Communication: Prepare and present periodic reports to the Head of the area on monitoring outcomes, relevant findings, risk trends, operational metrics, and continuous improvement initiatives.
- Collaboration with the Compliance Officer: Work closely and collaboratively with the Compliance Officer, ensuring alignment between transaction monitoring activities, internal policies, regulatory requirements, and decisions related to escalation, blocking, or regulatory reporting.
- Continuous Improvement and Strategic Focus: Actively contribute to the ongoing evolution of the transaction monitoring framework by incorporating best practices, audit feedback, regulatory changes, and learnings from real cases.
What do you need:
- Bachelor’s degree in Law, Business Administration, Finance, Economics, Engineering, or a related field.
- Previous experience in compliance(preferably within fintech, financial services, or regulated industries).
- Experience with compliance, screening, or transaction monitoring tools.
- Practical knowledge of AML/CFT, KYC/KYB, and risk management frameworks.
- Strong analytical skills with the ability to assess information and identify patterns.
- High attention to detail and strong organizational skills.
- Ability to manage multiple cases and priorities simultaneously.
- Strong written and verbal communication skills.
- Advanced English proficiency (technical reading and writing).
Nice to Have
- Exposure to multi-jurisdictional regulatory environments.
- Process improvement and automation mindset.
- Experience in fast-growing startup or scale-up environments.