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Client Success Manager (65232)

Curana Health

Curana Health

Customer Service
United States · Orlando, FL, USA
Posted on Tuesday, July 9, 2024

Job Details

Orlando, FL - Orlando, FL
Full Time


Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics.


To enable Curana Health’s expansion, the Business Development team is seeking a driven, outgoing individual to grow our footprint in key markets by expanding current relationships and identifying new opportunities. The ideal candidate will have experience in and around the senior living industry and be able to leverage existing relationships from Day One. This position will be a key player in driving Curana Health’s rapid growth and maintaining our status as a market leader.

Key Responsibilities

  • Develop strong understanding of Curana Health’s care models and how they add value to senior housing communities and their residents
  • Build relationships with current and future partners in your market and identify how Curana Health can support their organization
  • Keep in contact with current and future partners via site visits, emails, phone calls, etc.
  • Accurately track and manage current and pipeline relationships utilizing company tools (e.g., CRM)
  • Schedule and attend pitch meetings with potential partners and Business Development leadership
  • Attend sales meetings with cross-functional internal stakeholders to provide updates on your market and discuss growth strategies

Background & Requirements

  • Bachelor’s Degree (BA/BS) preferred
  • 2-5 years of experience in working in the senior living industry with understanding of operations in Nursing Homes, Assisted Living Facilities, Life Plan Communities, or related businesses
  • Demonstrated relationships with senior housing operators in assigned territory
  • Experience in a client-facing role (sales experience preferred)
  • Ability and desire to travel to partner communities (~25% overnight travel)

What we can offer you:

We are passionate about using data and quality metrics to provide high quality care that prioritizes and preserves autonomy for the patients we serve. We are a value-driven organization that offer competitive pay, comprehensive benefits, flexible scheduling, and so much more.

Be a part of something bigger

Are you seeking an opportunity to make a meaningful difference for seniors? Join us and become part of a team of people whose mission is to improve the health, happiness and dignity of senior living residents! We are a compassionate primary and post-acute care organization serving seniors in assisted living, life plan communities, independent living, skilled nursing, and long-term care facilities across the United states.

Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances.

The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.