Operations Manager

Category

Clinical Support

Position Type

Full-Time

At Curana Health, we’re on a mission to radically improve the health, happiness, and dignity of older adults—and we’re looking for passionate people to help us do it.

As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities.

Founded in 2021, we’ve grown quickly—now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for.

If you’re looking to make a meaningful impact on the senior healthcare landscape, you’re in the right place—and we look forward to working with you.

For more information about our company, visit CuranaHealth.com.

The Operations manager is a key leadership position responsible for overseeing and managing the clinical and operations of assigned geographies. This position is responsible for providing operational and patient care leadership while supporting the company’s overall business strategy and supports the daily implementation for all clinical operations and quality patient care related functions and performance of the assigned geography. The operations manager is expected to foster positive and effective working relations with senior leadership and management, local market management, and business ancillary departments for the purpose of achieving the company’s vision, mission and objectives.

• Provide operational leadership and direction across key care delivery areas to support high-quality patient care, clinical compliance, quality outcomes, and an excellent patient experience.
• Oversee and support Advanced Practice Providers (APPs) from an operational standpoint, ensuring alignment with established clinical protocols, workflows, and company guidelines.
• Lead recruitment, hiring, onboarding, mentoring, and performance evaluation of team members to meet Curana operational goals and patient care needs.
• Monitor, analyze, and report on quality and operational metrics to evaluate effectiveness and efficiency, identifying opportunities for improvement and supporting quality improvement initiatives.
• Develop and manage provider and staff schedules to ensure appropriate coverage, operational efficiency, and continuity of care.
• Build and maintain strong relationships with senior living and skilled nursing facilities, partnering with facility leadership and staff to improve care coordination and operational alignment.
• Support the implementation of company-wide initiatives, including value-based care programs, operational process improvements, and standardization efforts.
• Participate in company committees, workgroups, or task forces related to operations, quality, and patient safety, contributing operational insight and recommendations.
• Promote a culture of patient-centered care by fostering a supportive, collaborative, and compassionate environment for patients, families, and staff.
• Collaborate with executive leadership on budgeting, resource planning, and financial performance, identifying opportunities for cost optimization and sustainable growth.
• Ensure operational compliance with applicable healthcare regulations, accreditation requirements, and patient safety standards.
• Stay informed on trends and best practices in healthcare operations, primary care, geriatrics, and senior living, integrating evidence-based and operational best practices into daily workflows.
• Serve as an operational liaison with internal and external stakeholders, including providers, facility partners, healthcare organizations, community resources, and regulatory entities.
• Perform other duties as assigned.

• Bachelor’s degree in Healthcare Administration, Business Administration, Public Health, Operations Management, or a related field

• 5+ years of progressive leadership experience in healthcare operations, multi-site operations, or a complex service delivery environment

• Demonstrated experience leading cross-functional teams in a matrixed organization

• Strong understanding of healthcare operational workflows, provider scheduling, and performance management in a clinical setting (e.g., primary care, geriatrics, senior living, post-acute, or similar)

• Experience managing operational KPIs and quality metrics, including analyzing data to drive performance improvement

• Proven ability to lead recruiting, onboarding, and performance management processes in partnership with HR or Talent Acquisition

• Experience building and maintaining external partner relationships (e.g., facility leadership, community partners, vendors)

• Strong financial acumen, including budgeting, forecasting, and managing operational expenses

• Working knowledge of healthcare compliance requirements and regulatory standards impacting operations

• Excellent communication skills, with the ability to influence stakeholders at all levels

• High level of organization, accountability, and ability to manage multiple priorities across geographies

We’re thrilled to announce that Curana Health has been named the 147^th fastest growing, privately owned company in the nation on Inc. magazine’s prestigious Inc. 5000 list. Curana also ranked 16^th in the “Healthcare & Medical” industry category and 21^st in Texas.

This recognition underscores Curana Health’s impact in transforming senior housing by supporting operator stability and ensuring seniors receive the high-quality care they deserve.