At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission!

Job Description

A bit about this role:

This position represents an exceptional opportunity for an enthusiastic physician leader to drive the strategic vision and clinical excellence of Devoted Medical's Transitions of Care (TOC) Program. The TOC program provides virtual care in the 30-day window after a patient is discharged from the acute setting (hospital or skilled nursing facility), serving patients across multiple states with the goal of preventing readmissions through exceptional, comprehensive wrap-around care. The program leverages cutting-edge technology and artificial intelligence (AI) to provide the best care possible.

The Medical Director will provide clinical leadership for a large, interdisciplinary team of healthcare professionals, including nurse practitioners, registered nurses, medical assistants, and clinical coordinators. This role combines direct patient care (approximately 20-40% of time) with strategic program leadership, team development, and business partnership. The Medical Director is responsible for clinical outcomes, including readmission rates, while working closely with finance and operations teams to ensure the program delivers on key business objectives during this exciting growth phase. Because Devoted is a tech-forward, fast-moving organization, the Medical Director will assist in the implementation of AI tools that enables an unprecedented quality of care for our patients.

The position requires an entrepreneurial physician who can translate senior leadership vision into actionable strategies, lead complex quality improvement initiatives, foster a culture of clinical excellence across a geographically distributed team, and drive adoption of an ever-growing array of AI tools. The Medical Director serves as the final clinical escalation point and provides oversight through collaborative practice agreements across multiple states.

Your Responsibilities and Impact will include:

Clinical Leadership & Patient Care:

• Provide direct virtual patient care approximately 20-40% of time, focusing on complex transitions of care cases

• Serve as the final escalation point for clinical questions and complex patient management decisions

• Oversee clinical outcomes for the entire TOC program, with primary accountability for readmission rates

• Supervise nurse practitioners (NP) through collaborative practice agreements across multiple states

• Lead weekly interdisciplinary rounds (3 hours/week) and readmission conferences to review high-risk patients

Team Management & Development:

• Responsible for recruitment, onboarding, and clinical development of a new cadre of specialized providers delivering advanced virtual care.

• Provide clinical oversight and strategic direction for a team of professionals across multiple disciplines

• Directly manage a growing provider workforce through NP managers who supervise front-line clinical staff

• Collaborate closely with operations leads and senior managers for nursing, medical assistants, and coordinators

• Foster team culture and facilitate safe, open communication across all team roles and geographic locations

Program Development & Strategy:

• Develop and implement clinical protocols, policies, and care pathways for the TOC program

• Lead quality improvement pilots and initiatives to enhance patient outcomes and team efficiency

• Translate senior leadership vision and strategic initiatives into operational plans for front-line teams

• Drive program growth strategy and expansion initiatives in collaboration with executive leadership

• Drive adoption of new technologies (with an emphasis on artificial intelligence enablement) and workflows to improve team efficiency and patient outcomes

• Lead change management initiatives to ensure smooth implementation of new processes and systems

Business Partnership & Operations:

• Partner closely with finance team to maintain program budget and deliver on business outcomes

• Analyze program metrics and implement data-driven improvements to clinical and operational performance

• Collaborate with interdisciplinary leadership team to ensure alignment across all program functions

• Provide regular reporting and updates to Chief Medical Officer on program performance and strategic initiatives

Technology & Innovation:

• Utilize and provide feedback on Devoted's proprietary electronic health information system (Orinoco)

• Contribute to the development of AI-enabled clinical tools to support care within the TOC service.

Required skills and experience:

• Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) degree

• Board certification in Internal Medicine or related specialty

• Minimum 3 years of post-residency clinical experience

• Strong background in inpatient care and understanding of transitions of care period

• Experience in management of chronic medical diseases including heart failure, COPD, diabetes, hypertension, pneumonia, cellulitis, and urinary tract infections

• Leadership or management experience with demonstrated ability to lead teams through organizational change

• Excellent communication skills with ability to translate vision and strategy to front-line teams

• Strong analytical and problem-solving abilities with experience using data to drive clinical and operational improvements

• Collaborative mindset with ability to work effectively with interdisciplinary teams and business partners

Desired skills and experience:

• Experience in hospital medicine, post-acute care, primary care, or geriatrics

• Previous experience as a medical director or in similar physician leadership role

• Experience with telehealth platforms and virtual care delivery models

• Background in quality improvement methodologies and leading clinical initiatives

• Experience working in high-growth healthcare organizations

• Knowledge of healthcare regulatory requirements and compliance standards

• Entrepreneurial, growth-minded, and adaptable team player who is ready to innovate on transitional care delivery models

Licensure and Certification:

• Active medical license in good standing, with ability and willingness to obtain licensure in additional states as program expands

• Board certification in Internal Medicine or related specialty

• Active BLS certification at time of hire and must maintain while employed at Devoted Medical

• DEA registration in good standing

Additional Information:

• Full-time position with competitive compensation and benefits

• National program with remote work flexibility

• Opportunity to shape the future of transitions of care and post-acute virtual medicine

• Direct reporting relationship to Chief Medical Officer

• Growth-stage program with significant opportunity for professional development and program expansion

Salary: $228,000 - $292,500 annually

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Our ranges are purposefully broad to allow for growth within the role over time. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Our Total Rewards package includes:

• Employer sponsored health, dental and vision plan with low or no premium

• Generous paid time off

• $100 monthly mobile or internet stipend

• Stock options for all employees

• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles

• Parental leave program

• 401K program

• And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

Healthcare equality is at the center of Devoted’s mission to treat our members like family. We are committed to a diverse and vibrant workforce.

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.