Job Description

A bit more about this role:

Devoted Medical was founded on the belief that if we treat each patient like we would our loved ones, we can meaningfully improve healthcare experiences and outcomes for some of America’s most vulnerable patient populations. We help members navigate the healthcare system in a better and safer way. This means getting the right care at the right place at the right time.

Our virtual Palliative Care program serves Devoted members with complex needs and life-limiting illness who otherwise would not have access to specialized palliative care. We pride ourselves on providing highly compassionate, patient-centered goals of care counseling, advanced care planning and symptom management for members projected to be in the final year of life. We meet patients where they are and support them in defining quality of life, achieving meaningful goals, and transitioning to hospice care.

Virtual, multi-state palliative care is a novel concept and we are looking for a highly motivated, innovative, experienced palliative care nurse practitioner to help build the foundation of our clinical team. Our ideal NP is an expert palliative clinician with excellent communication and team-building skills who is adaptable to a continuously evolving startup environment.

Skills and experience:

Required:

• An unrestricted advanced practice license in 1 or more of the Devoted Membership states: FL, TX, AZ, OH, CO OR, TN, IL, AL, HI, NC, SC, PA

• Obtain additional state licenses as requested within 90 days of request

• 5 years in advanced practice, with at least 3 in Palliative care

• ACHPN® credential, or ability/ willingness to obtain within first six months of employment

• Willingness to flex between time zones

• Comfortable with technology and a fast-paced environment

• Self-starter with ability to succeed in a work-from-home environment

• Strong interpersonal and communication skills

• Comfort working within an interprofessional care team

Preferred:

• ELNEC® or EPEC® training

• Bilingual in English and Creole, Spanish, or Vietnamese

• Prior ICU, oncology or geriatrics nursing experience

• Prior home-based palliative care experience

• Prior interprofessional team leadership experience

• Prior program development experience

A Day in the life:

• Panel management

  • Perform initial assessments and develop Palliative Plans of Care for members newly enrolling to the Palliative Care Program.

  • Follow a longitudinal panel of the highest risk patients (~ 40-50 patients) via regular telephonic and/or video encounters.

  • Provide consultative visits to patients empaneled to the RNs, including but not limited to: advanced symptom management; complex goals of care; advanced disease education; prognostication; medical orders for home health, DME, medications, and hospice transitions.

  • Evaluate hospital admissions for root-cause; support transitions of care for engaged patients, identify trends in readmissions and help develop solutions for achieving/ maintaining readmission rate less than or equal to 15%

• Required Palliative team activities:

  • Regular huddles with clinical & ops team members

  • Weekly interprofessional team meetings

  • Monthly panel reviews with your Medical Director & Operations Manager

  • Host one 30 min office hours per week

  • Help support the team during periods of rapid growth or PTO/absences; you may be asked to help man the phone line, make outreach calls, perform initial visits, monitor incoming consults, etc.

  • Collaborate with interdepartmental clinical teams and leadership to help coordinate seamless care of shared patients

• Required Devoted Medical activities:

  • Attend Devoted Medical meetings as role appropriate. These may include but not limited to All-Hands, Clinical Excellence and Orinoco Updates meetings

  • Provide on-call weekend/holiday coverage on a rotating basis

  • Support the Devoted Health mission by caring for members like family

Attributes to success:

• You have great clinical and non-clinical judgment.

• You are thorough and take the time to address the needs of your patients.

• You understand that seamless interprofessional teamwork and communication is fundamental to the success of a palliative care program; you prioritize caring for yourself and your teammates with patience, compassion, curiosity, and resilience.

• You are deeply empathetic and humanistic, and want to go the last mile for your patients.

• You are comfortable working with members over video and phone.

• You enjoy a fast-paced, high-energy, organization. Agility and collaboration are key as we will change and improve quickly.

• You are comfortable engaging and learning new technologies including electronic health records, operating systems and programs (Google Office, Slack). You thrive on knowing your work can help make these technologies better for you and your patients.

• You learn from every experience and are not afraid to fail - that's how you're wired.

• Finally and most importantly, you have a passion for making healthcare better for patients with serious illness, solving complex problems, and supporting the delivery of healthcare that we would want for our own family members.

Salary Range: $120K-155K base range plus performance based bonus paid out quarterly or annually ($10K-$20K) for a total comp range of $130K-170K

#LI-Remote

The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Our Total Rewards package includes:

• Employer sponsored health, dental and vision plan with low or no premium

• Generous paid time off

• $100 monthly mobile or internet stipend

• Stock options for all employees

• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles

• Parental leave program

• 401K program

• And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

Healthcare equality is at the center of Devoted’s mission to treat our members like family. We are committed to a diverse and vibrant workforce.

At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission!

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.