Job Description

A bit about this role:

• This role will be a part of the Pharmacy Operations team reporting to the Associate Director, Pharmacy Programs

• The Pharmacy Program Associate helps to drive the successful execution of pharmacy programs by supporting program coordination, PBM oversight, documentation and operational activities.

• This role collaborates with cross-functional teams, pharmacy partners and the pharmacy benefit manager(PBM).

Your Responsibilities and Impact will include:

• Collaborate with internal teams such as clinical, operations, compliance and pharmacy partners to support program execution and resolve operational issues.

• Respond to internal and external inquiries related to pharmacy programs and provide timely follow up or escalation when needed.

• Contribute to process improvement initiatives by identifying workflow enhancements and supporting implementation of operational improvements

• Assist in monitoring program outcomes and identifying opportunities to improve efficiency, effectiveness and member experience.

• Coordinate program operations by maintaining documentation, tracking program performance metrics and supporting reporting needs.

• Support the implementation and ongoing administration of pharmacy programs, ensuring activities align with program goals, timeliness and compliance requirements.

• Work with Devoted vendor partners to assist with oversight activities.

• Maintains knowledge of applicable current and proposed laws, regulations, and sub-regulatory guidance (e.g., CMS,HPMS memos) applicable to Part D specifically and general knowledge of Medicare Advantage requirements

Required skills and experience:

• Strong organizational and project coordination skills with the ability to manage multiple priorities and deadlines.

• Experience working with healthcare data, reporting tools, or program tracking systems

• Excellent written and verbal communication skills with the ability to collaborate effectively across teams and with external partners

• Analytical and problem solving skills with attention to detail and accuracy

• Ability to work independently while also contributing to a collaborative team environment

Desired skills and experience:

• Ability to analyze data, identify trends and support program performance reporting

• Strong attention to detail with the ability to maintain accurate records and documentation

• Ability to identify process improvement opportunities and support operational efficiencies

• Knowledge of healthcare regulations, compliance standards and CMS guidance.

#LI-Remote

Salary Range: $60,000-$80,000 / year

The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Our Total Rewards package includes:

• Employer sponsored health, dental and vision plan with low or no premium

• Generous paid time off

• $100 monthly mobile or internet stipend

• Stock options for all employees

• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles

• Parental leave program

• 401K program

• And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

Healthcare equality is at the center of Devoted’s mission to treat our members like family. We are committed to a diverse and vibrant workforce.

At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission!

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.