Job Description

A bit about this role:

• As part of our commitment to whole person care, Devoted Health provides a Behavioral Health approach to the treatment of members with behavioral health concerns, including a Collaborative Care model. This model fulfills the quadruple aims of better care for patients, better health for communities, lower costs for all, and happier providers.

• The Behavioral Health Care Manager plays a vital role as a core member of the BH team, that includes the patient’s primary care provider, a psychiatric consultant, and other clinical staff.

• This team is embedded in Primary care to deliver integrated, patient-centered care within the on-line devoted health system.

• This position is a remote role responsible for supporting and coordinating the mental and physical health care needs of patients on an assigned caseload and from internal PCP referrals.

• Working within the Collaborative care model among other models of care, the Behavioral Health Care Manager ensures patients receive comprehensive, compassionate, and effective care.

Responsibilities and Impact will include:

• The BHCM bridges the gap between mental and physical health by coordinating care, tracking progress, and delivering care to empower patients on your caseload to stay on track—making collaboration seamless and outcomes stronger. You will do this by:

• Screening and assessing patients for common mental health and substance abuse disorders and facilitating patient engagement and follow-up care.

• Providing brief behavioral interventions using evidence-based techniques such as behavioral activation, CBT, problem-solving treatment, motivational interviewing, or other treatments as appropriate; patient education about common mental health and substance abuse disorders and the available treatment options

• Tracking patient follow up and clinical outcomes using a registry. Documenting video and telephone encounters in the registry and EHR and using the system to identify and re-engage patients. You will use the registry and regular patient follow-up to track treatment response and other important clinical outcomes to enable early recognition and treatment adjustments, making remission of symptoms more likely.

• Participating in regularly scheduled (usually weekly) caseload consultation with the psychiatric consultant and communicating resulting treatment recommendations to the patient’s medical provider. Consultations will focus on presentation of patients new to the caseload and those who are not improving as expected under the current treatment plan.

• Supporting psychotropic medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment.

• You may facilitate co-ordination of care to available resources as needed and provide social work case management including bio-psycho-social assessment to identify and support needs for PCP members.

Required skills and experience:

• Education:

  • Licensed Clinical Social worker, Licensed Professional counselor or Licensed in a related field of study

  • Completion of degree and all post-degree supervision for licensure and at least 2 years of post-degree experience.

• Experience/ Skills

  • Experience of successfully delivering evidence-based psychosocial treatments and brief behavioral interventions for common mental health disorders, when appropriate (e.g., motivational interviewing, problem-solving treatment, behavioral activation).

  • Ability to effectively engage patients in a relatively short-term therapeutic relationship, via video and/or audio.

  • Evidence of high degree of organizational, collaborative and communication skills

• Licenses:

  • Licensed in one or more states. Willingness, education and experience sufficient to obtain multiple state licenses.

Desired skills and experience:

• Prior experience of CoCM and/ or willingness to acquire new skill sets in this innovative model of care.

Salary Range: $70,000-$80,000 / year

The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Our Total Rewards package includes:

• Employer sponsored health, dental and vision plan with low or no premium

• Generous paid time off

• $100 monthly mobile or internet stipend

• Stock options for all employees

• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles

• Parental leave program

• 401K program

• And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

Healthcare equality is at the center of Devoted’s mission to treat our members like family. We are committed to a diverse and vibrant workforce.

At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission!

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.