EasySend is a no-code platform transforming fragmented and siloed data collection processes into seamless, end-to-end dynamic workflows for insurance companies and financial services enterprises. EasySend connects various touch points, integrates disparate data collection methods, and saves businesses time and resources while improving overall customer and employee experiences.

We are looking for a QA Manual Engineer to join us. You will be responsible for the full testing cycle, from requirements, design, implementation, and deployment stages. You’ll join a fast-growing, passionate team where every person has a key influence on the product.

Responsibilities

• Interpret, build upon, and comply with company quality assurance standards
• Carefully maintain a complaint and nonconformance processing through records and tracking systems, including root cause and corrective actions
• Document quality assurance activities with internal reporting and audits
• Develop new standards for production and design, with improvements as needed, and create testing protocols for implementation across all service lines
• Plan, executed and oversaw inspection and testing of the incoming and outgoing products to confirm quality conformance to specifications and quality deliverables
• Assist operations and local quality function in tracking, documenting, and reporting quality levels as well as CSR, environmental and health and safety goals/KPIs
• Analyze and investigate product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements
• Develop or update company complaint and inspection procedures to ensure capture and investigation, as well as proper documentation of complaints
• Monitor risk-management procedures, and maintain and analyze problem logs to identify and report recurring issues to management and product development

• 4+ years of experience working as a Manual Quality Assurance Engineer- Must
• 4+ years of experience working in a leading web / SaaS product company - Must
• Strong knowledge of software QA methodologies, tools, and processes - Must
• Experience with Postman - Must
• Experience with Rest API - Must
• Experience with SQL - Must
• Familiarity with DevOps methodologies - An Advantage
• Team Player – a proven ability to work in a dynamic startup environment - An Advantage
• Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering or related technical field- An Advantage