Eating Recovery Center
*This is an in-office position in Hunt Valley, MD.*
Schedule: Full Time - Monday - Friday
Who we are:
ERC Pathlight is an innovative, rapidly growing clinical leader in the behavioral health sector. Founded in 2008 by pre-eminent psychiatrists and psychologists in the eating disorder space, ERC Pathlight now treats over 6,000 patients per year, operates more than 30 facilities in 9 states and delivers tele-healthcare to patients nationally. We offer the most comprehensive treatment program in the country for patients who struggle with eating disorders, mood and anxiety and trauma-related disorders.
How you’ll serve our patients:
The administrative assistant acts as the first point of contact within Eating Recovery Center Pathlight for patients and the public and requires exceptional interpersonal and organizational skills.
You will serve patients daily in a multitude of ways:
Oversight of visitors entering the facility, including signed confidentiality statements, vendor badges (if needed) and informing appropriate staff of arrival.
Answers phones and directs calls to appropriate extensions as needed.
Assisting with patient admissions including admitting the patient in NOVA, adding treatment team members, helping patients register in the portal, scanning admission documents, admission day schedules, etc.
Maintaining supply of patient/family binders and discharge packets.
Assisting with NTO scheduling, meeting space scheduling.
Ensuring staff breakrooms are stocked, lobby and common areas are tidy.
Oversite of incoming and outgoing mail/packages.
Bachelor’s degree preferred
2 years of relative experience in a clinical administrative setting preferred
Some experience working with mentally ill populations preferred
Advanced computer knowledge with Microsoft Office Suite
How we invest in you:
Every role at ERC Pathlight is essential to delivering the high-quality care we promise to our patients. This means that from day one, we’re here to support your role by offering ongoing training and continuing education opportunities, as well as support to achieve internal growth.
What we offer
Healthy organizations value the mental wellness of their teams, and we understand that the professionals who work for us are not immune to their own mental health conditions. In the same way we observe and guide our patients, we take the same consideration for our employees when building our benefits packages and healthcare offerings. We offer competitive pay, comprehensive benefit plans, Generous Paid Time Off, 401(K) with company match and tuition reimbursement.
Compensation starting range for the Administrative Assistant role is $17.50 to $22 per hour. Ranges are based upon market expectations and are dependent upon candidate experience.