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PRN Medical Receptionist - Waukesha, WI

Everside Health

Everside Health

Waukesha, WI, USA
Posted on Friday, November 10, 2023


Everside Health medical receptionists provide administrative support in Everside On-Site medical clinics.


  • Welcomes patients and visitors by greeting them, in person or on the telephone; answering and/or referring inquiries
  • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
  • Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays
  • Comforts patients by anticipating patients' anxieties and answering questions
  • Ensures availability of treatment information for the provider by filing and retrieving patient records
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • May complete prior authorization paperwork for insurance, fax communications for referrals, or perform similar administrative duties.
  • Maintain front reception area in a clean and professional looking manner. May also be responsible for stocking and re-stocking office equipment and work with delivery services to manage outgoing and incoming deliveries.
  • Assist Medical Assistants with Electronic Medical Record (EMR) data entry by entering patient information and other information as required. May scan and upload forms as necessary.
  • Maintain confidentiality of patients and their records
  • Perform other duties as assigned or required


High school diploma or general education degree (GED) required and 1-3 years of related professional experience in a medical office environment or equivalent combination of education and experience. Associate degree in healthcare or a related field preferred. Must be proficient in the use of an electronic medical record system; prior experience with ECW strongly preferred.

Pay Range: $19.00-22.00/hr

The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level.