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Engineering Manager - Review and Investigation

Feedzai

Feedzai

Software Engineering, Other Engineering
Portugal · Remote
Posted on Jun 24, 2025

Feedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world’s largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of +$1.5B, the company's technology protects 900 million people in 190 countries.

The Engineering (Tech) Team is responsible for all Feedzai product development. Together with Product Management and Data Science, we build the next generation of tools to catch fraud in real-time with a machine learning first approach. Formed by engineers and managed by engineers, at Feedzai, you will find one of the most talented teams out there, from junior to senior engineers.

We are fast-paced and provide a safe, open, and collaborative environment that encourages us to lean in, try new things and discover our potential with continuous learning for everyone.

While building the best value for our customers, you will work with a wide range of technical challenges. Such as building distributed systems that need to operate 24/7 and ultra-low latencies, solving UI/UX problems to help fraud analysts to fight fraud more efficiently. In addition, designing extensive databases from relational, NoSQL and graphs, validate and develop new data science techniques and algorithms.

You:

As Engineering Manager, you will lead the team responsible for evolving Feedzai’s Review & Investigation platforms, used by fraud analysts to review and investigate alerts raised within the scoring engine of the RiskOps platform. These platforms are essential to enabling human-in-the-loop decisioning, supporting workflows such as alert triage, case management, and collaborative investigation across fraud operations teams.

You will drive the continuous evolution of these platforms to contribute to a decoupled, modular, and scalable architecture, enabling greater agility, maintainability, and cross-team collaboration. This effort supports Feedzai’s broader transition to a more service-oriented platform that is easier to operate, extend, and tailor to client needs.

The team embraces a DevOps culture and follows a “you build it, you run it” approach, taking full ownership of the systems they develop. You’ll cultivate an engineering environment focused on automation, observability, scalability, and rapid iteration, while delivering high-value capabilities to fraud analysts operating in mission-critical environments.

This role requires close collaboration with Product Management, Design, and client-facing teams, ensuring the platform delivers intuitive, secure, and reliable tools for risk teams. You’ll help shape the future of Feedzai’s fraud investigation experience while leading a high-performing engineering team aligned with the company’s long-term vision.

Your Day to Day:

  • Manage one or two teams of engineers from daily execution to performance and career management
  • Lead by example, care for your team, and establish credibility with the quality of your and your team's technical execution.
  • Provide technical leadership to the team from driving architecture and design up to doing code reviews
  • Be responsible for the planning, execution, and success of technical projects
  • Work with key stakeholders across all groups within the Engineering and Product Teams
  • Develop and empower top-class engineering and technology practices in the teams
  • Closely work with the recruiting team to find and interview engineers

You Have & You Know-how:

  • 2+ years of Team Leading and/or Management experience in managing technical projects and engineering teams
  • 5+ years of software development
  • 5+ in a platform or dev-ops/SRE team in a SaaS environment and supporting mission-critical services
  • Capable of leading by example not being afraid to take risks and going beyond what’s expected

Valued:

  • Experience in fast-paced environments with evolving requirements.
  • Strong skills in leadership, adaptability, and problem-solving.
  • Ability to manage stakeholder expectations and push back when necessary.
  • Solution-oriented mindset—when challenges arise, you roll up your sleeves to get things done.
  • A team player who empowers engineers to reach the next level.

Feedzai is an engineering company committed to growing with high standards in building its products. As an engineering manager, you will help to guarantee that this engineering culture persists at management levels combining both technical leadership and people leadership.

The Product Team builds our product to disrupt the financial crime industry from a data-led approach. We partner with our clients using a holistic lens and have result-driven solutions to manage financial risk with a cloud-first platform and a world-class UX interface. Being part of this team, you have a voice in planning, strategizing, and challenging the status quo. Your thoughts and ideas are valued. Our fast-paced and open environment encourages us to lean in, try new things, and discover our potential. We define and act on what could be in tomorrow's world, not on what is today. Join Us!

#LI-Remote #LI-MG3


Your First 30-Days at Feedzai:

You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team!

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Feedzai is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Feedzai does not accept unsolicited resumes from recruiters or employment agencies.

Feedzai will use the personal data you provide us with by filling out this form for reviewing your application and to potentially negotiate a contract with you. Your personal data will be retained by Feedzai for 24 months following your application. Please see our Privacy Notice available at https://www.feedzai.com/legal/feedzai-candidate-privacy-policy/ and https://www.feedzai.com/legal/feedzai-california-candidates-privacy-policy/ for more information on how we process your personal data.