The Manager, General Supervisor of Lab Operations is responsible for day-to-day supervision or oversight of laboratory
operation and the personnel performing testing of clinical DNA specimens and data generation. In the absence of a director,
they are responsible for proper performance of all lab procedures.

Shift: Tues-Sat 1:30PM-10PM

Essential Duties and Responsibilities include the following. Other duties may be assigned:

1. Must be accessible to testing personnel at all times testing is performed for on-site, telephone, or electronic
consultation and to resolve technical problems in accordance with policies and procedures established either by the
laboratory director or technical supervisor.
2. Responsible for day-to-day supervision or oversight of the lab operation and personnel performing testing and data
generation.
3. Complies with and ensures that all group members adhere to quality control policies and documents all quality control
activities, instrument and procedural calibrations, reagent preparation and testing, and instrument maintenance
performed.
4. Identifies problems that may adversely affect test performance, takes authorized corrective action, and notifies key
individuals.
5. Provides proficient interdepartmental communication and project management as needed, under the guidance of the
technical supervisor.
6. Detects when test performance or specimen is not within acceptable levels. Documents all corrective action.
a. Ensures that test results are not reported until corrective action has been taken and test is performing according
to laboratory established performance specifications.
7. Meets or exceeds target workload with high accuracy and attention to detail.
8. Specific tasks for this job may include the following:
a. Performs testing of clinical specimens.
b. Develops, maintains, and implements improvements to lab workflow.
c. Oversees implementation of new protocols and QA/QC criteria.
d. Oversees inventory and ordering of supplies.
e. Coordinates employee schedules, distribution of work and usage of laboratory resources.
f. Coordinates hiring, orientation and training efforts.
g. Evaluate and document the performance of all testing personnel.
h. Evaluate competency and performance of high complexity testing personnel as delegated in writing.
i. Ensures action is taken when personnel do not perform as expected on competency assessments.

Supervisory Responsibilities
This position may manage subordinate supervisors who supervise employees in their respective group. Is responsible for the
overall direction, coordination, and evaluation of these units. Also may directly supervise non-supervisory employees.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities
include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance;
rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements
listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made
to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
Meets CLIA, CAP, and New York State CLEP personnel standards criteria.
PhD in medical technology, laboratory science, or in one of the chemistry, physical, or biological sciences and
subsequent to gradation at least 1 year of experience in high complexity testing, or;
Master’s degree in medical technology, laboratory science, or in one of the chemistry, physical, or biological sciences
and subsequent to gradation at least 2 years of experience in high complexity testing, or;
Bachelor’s in medical technology, laboratory science, or in one of the chemistry, physical, or biological sciences and
subsequent to gradation at least 5 years of experience in high complexity testing.