Manager - Clinical Operations
HarmonyCares
Manager - Clinical Operations
- Category
- Clinical Management
- Position Type
- Full-Time
- Remote
- No
Overview
HarmonyCares is one of the nation’s largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice.
Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.
Our Shared Vision – Every patient deserves access to quality healthcare.
Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.
Why You Should Want to Work with Us
- Quarterly Bonuses – up to $15,000 per year!
- Health, Dental, Vision, Disability & Life Insurance, and much more
- 401K Retirement Plan (with company match)
- Tuition, Professional License and Certification Reimbursement
- Paid Time Off, Holidays and Volunteer Time
- Paid Orientation and Training
- Home Hospice locations in 7 states
- Great Place to Work Certified
Responsibilities
The Manager - Clinical Operations is a qualified Registered Nurse and is an employee of the Agency. The Manager - Clinical Operations participates in all activities related to the professional services provided, including establishing criteria on qualifications and assignment of clinical personnel. As a Manager - Clinical Operations you will:
- Monitor to ensure coordination and follow-through is complete for all referrals to the hospice program
- Assist in the coordination and assignment of all newly admitted hospice patients to the appropriate team and/or disciplines
- Work collaboratively to ensure all admission documentation is completed within 24-hour period and dispersed among team members
- Ensure communication of all patient admissions and changes in Plan of Care is appropriately relayed to each member of the Interdisciplinary Team and Primary Care Physician
- Serves as member of IDT committee and participates in all IDT meetings in which admissions, certifications, recertification’s and medical management of the patients are discussed
- Consults with the Hospice Medical Director in matters relating to patient care services
- Participating in routine visits and admissions of patients in times of high census or low staff availability
- Selects and maintains a qualified, well-organized staff to provide care for the needs of the patients
- Is accountable and supervises the IDT team i.e. RN's, LPN's, Medical Social Workers, Chaplin’s, and Hospice Aides
- Establishes staffing patterns, which reflect the quality and quantity of various professional personnel necessary to plan, provide, and supervise the care rendered to patients and families
- Establishes methods for coordination of care by all disciplines
- Be responsible to ensure the use of the 4Ms (What Matters to the patient, Medications, Mentation, and Mobility) and provide Age-Friendly Care
Qualifications
Required Knowledge, Skills and Experience
- Is currently a registered nurse licensed in the state of practice or in accordance with the Board of Nurse Examiners rules for Nurse Licensure Compact (NLC)
- Two years or more of supervisory and/or administrative experience managing clinical teams
- 5 or more years of nursing experience
- Must maintain a valid driver’s license and good driving record
- Demonstrates a broad base knowledge of community health nursing and competent clinical skills
- Ability to be available in person or telephonically to assist with after-hours administrative on call responsibilities
- Proficient Computer skills including, but not limited to, use of Word, Excel, report software such as HomeCare HomeBase, and Outlook
- Excellent verbal and written communication skills with demonstrated leadership ability
- Excellent organizational skills
- Ability to travel (up to 25% or as needed)
Preferred Knowledge, Skills and Experience
- Certified Hospice and Palliative Nursing
- Previous experience with Electronic Medical Records
- Hospice experience
- Previous experience in handling new hospice referrals from first contact through admission
- A working knowledge of Community Health Accreditation Program (CHAP) on Accreditation, Quality Assurance, and Hospice Knowledge
Pay Transparency
Options
Software Powered by iCIMS
www.icims.com