Your Role

As a Market General Manager, you will be responsible for orchestrating operational and growth strategies, as well as oversight of program development and delivery of Honest Health programs as part of Honest’s partnerships with provider organizations (P.O.s) and health systems to transition to a value-based care model. You will work closely with internal stakeholders and manage the relationship with our external PO partners. The scope and span typically covers multiple regions, matrixed reporting and a large number of provider groups.

You will be responsible for the strategy, growth, and operational and P&L oversight of two or more business partnerships within the market. You will partner closely with other members of the market leadership team including your Market Chief Medical Officer dyad to provide oversight of financial, operational, clinical, and quality metrics. You will work cross-functionally and strategically with internal teams including Finance, Business Development, Operations, Care Management, Data Science, Talent, and the Executive Team to achieve shared success and impact. You will act as the primary partner relationship manager for Honest, representing Honest with integrity and leadership.

Primary Functions of the VP, General Manager Include:

• Act as a market strategist for the financial and operational performance of your territories and develop growth opportunities for Honest and P.O. partners.

• Mindfully monitor the performance of each venture, applying best practices and lessons learned to advance market effectiveness and efficiency and achieve market performance targets year over year.

• Manage multi-million-dollar P&L for the market, ensuring the appropriate value levers are in place to drive positive patient and financial outcomes.

• Drive collaboration between partner payers and the Honest network team to establish and maintain a high-performing network.

• Collaborates with executive leadership, market CMO dyad, and central departments to meet the company goals while supplying expertise and guidance on operations and clinical projects and initiatives.

• Serve as a mentor to your management teams, establishing accountability for key performance indicators while appropriately advocating for their operational and clinical needs to meet changing market demands.

• Ensure clinical teams within the market are adequately focused on the needs of patients, using Honest processes, and that staffing appropriately supports the needs of partners while allowing clinicians and care teams to work to top of license.

• Collaborate with Finance, Analytics and Operations to drive performance improvement initiatives, standardize operations, and leverage lessons learned across markets to benefit improvements across Honest’s full organization.

• Develop and nurture relationships with local health plan leadership teams, including sales and marketing to support care coordination initiatives and Honest membership growth. Deliver on growth strategy quarter over quarter.

• Represent the Honest brand in the community, serving to build brand awareness through networking and grassroots organizations that further our cause.

• Perform other related responsibilities as assigned.

How You Qualify

You reviewed the Who You Are section of this job posting and immediately felt the need to read on. This makes you a match for our innovative culture. You accept things change quickly in a startup environment and are willing to pivot quickly on priorities.

• ​​Bachelor’s degree in healthcare administration, business administration, or similar field; Master’s degree preferred

• 10+ years of leadership with experience in healthcare operations and value-based risk contracts under capitated arrangements

• Experience with Medicare Advantage health plan offerings and populations of patients with chronic conditions – with an ability to execute on a vision of creating strong best-in-class payor/provider solution

• Familiarity with commercial valued-based arrangements, including shared savings and risk

• Extensive P&L experience with demonstrated success operating within budget and a thorough understanding of key performance indicators

• Ability to travel up to 30% of the time, with more frequent in-person partner meetings early on to establish strong relationships, then developing a regular cadence based on partnership performance and business needs

• Executive presence and collaborative mindset with multiple stakeholders that influence Honest including internal and external boards, health plan members, partner stakeholders (leadership, physicians, practice staff), and Honest team members

• Must be a resourceful self-starter, with an ability to build operational dashboards that tell the story of how your organizations perform

• Solution-oriented mindset and work approach, with a willingness to contribute to many different types of tasks to get things done in a rapid paced start-up environment, even if they fall outside your normal scope of duties

• Cultural ambassador that can communicate and engage all levels of employees, both clinical and non-clinical

• Must be proficient in Outlook, Word, Excel, and PowerPoint with strong communication skills

• Experience manipulating published reports and dashboards in Tableau is helpful

The base pay range for this role is $206,400.00 - $252,800.00. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, and organizational needs. Base pay is just one piece of the total rewards program offered by Honest. Eligible roles also qualify for short-term incentives and a comprehensive benefits package.