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Intake Coordinator

Infusion for Health

Infusion for Health

Brea, CA, USA
Posted on Thursday, June 20, 2024

Are you passionate about patient care and looking for an opportunity to make a difference in a dynamic healthcare setting? Infusion for Health, a premier referral-based infusion center with locations in California, Arizona, Nevada, Washington, Colorado, and Missouri, is seeking an experienced Intake Coordinator with deep knowledge of Medicare. Our centers offer individualized, comfortable private rooms, ensuring our patients receive top-notch, compassionate care.

About Infusion for Health: Our mission is to deliver exceptional service in infusion therapy within a patient-focused environment, supported by exemplary professional clinical care. As we continue to expand, we are excited to add dedicated and knowledgeable professionals to our team.

Position Summary: The Intake Coordinator plays a crucial role in our patient care team by coordinating the intake process for new and existing patients. This position involves collaboration with administrative and clinical teams to ensure seamless patient experiences and robust provider relationships.

Key Responsibilities:

  • Patient Referrals: Receive, organize, and process new patient referrals efficiently.
  • Chart Management: Ensure patient charts are complete, updated, and accurate according to company protocols.
  • Information Requests: Handle release of information requests, including retrieving and transmitting medical records with precision and confidentiality.
  • Quality Assurance: Perform quality checks to ensure the accuracy and confidentiality of released information.
  • Customer Service: Provide exceptional customer service, addressing client concerns proactively.
  • Team Collaboration: Work collaboratively with all team members to achieve our goal of excellent patient care.
  • Regulatory Compliance: Stay updated on state laws and fee structures; ensure adherence to HIPAA, state/federal regulations, and labor laws.
  • Medical Records Management: Create and maintain accurate and secure medical records; code patients’ medical information for reimbursement purposes.


  • High School Diploma (GED) required; undergraduate degree or equivalent experience preferred.
  • Minimum of 2 years experience in a medical records department or similar setting.
  • Strong working knowledge of Medicare policies and procedures.
  • Proficiency in Microsoft Word and Excel; experience with EMR systems.
  • Excellent organizational skills and attention to detail.
  • Ability to type 50 wpm and use office equipment like fax, copier, and scanner.
  • Self-motivated, team player with proven customer satisfaction skills.
  • Ability to multi-task in a fast-paced environment.

Compensation and Benefits:

  • Hourly pay range: $22-$27 (based on experience and expertise)
  • Annual cash bonus potential
  • Comprehensive benefits package

Why Join Us? At Infusion for Health, you will be part of a growing team dedicated to providing exceptional care. We offer a supportive work environment, opportunities for professional growth, and the chance to make a meaningful impact on patients' lives.

If you have a passion for patient care and expertise in Medicare, we would love to hear from you. Apply today to join our mission of delivering exceptional infusion therapy services in a compassionate, patient-focused environment.