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Oak HC/FT

Care Coordinator (Bilingual)

InterWell Health

InterWell Health

United States · Remote
Posted on Saturday, September 2, 2023
Interwell Health is a kidney care management company that partners with physicians on its mission to reimagine healthcare—with the expertise, scale, compassion, and vision to set the standard for the industry and help patients live their best lives. We are on a mission to help people and we know the work we do changes their lives. If there is a better way, we will create it. So, if our mission speaks to you, join us!
As a Care Coordinator, you will play a key role in assisting patients to access essential medical services, secure durable medical equipment, and connect individuals to vital community resources. Your critical thinking, problem solving abilities, and unwavering tenacity in seeking resources will be key in ensuring our patients receive the best possible care. You will collaborate with patients, dialysis clinic staff, nurse case managers, insurance providers, physicians, community resources, and vendors to improve health outcomes. As a Care Coordinator, you will demonstrate adaptability, thoughtful decision making, compassion, and resourcefulness.

The work you will do:

  • Locate providers that accept patient’s insurance and new patients
  • Schedule appointments with providers and efficiently coordinate patient care
  • Secure durable medical equipment and home health services for patients in need
  • Connect patients to vital community resources to enhance their overall well-being, including housing and shelter placement
  • Overcome barriers by thinking creatively and finding innovative solutions
  • Opportunities to assist with various projects

The skills and qualifications you need:

  • 2+ years of related experience
  • Must be bilingual – verbal and written Spanish proficiency required
  • Basic knowledge of insurance benefits and eligibility criteria
  • Highly self-motivated, dependable, excellent time management, and ability to work independently
  • Strong verbal and written communication skills
  • Ability to maintain effective interpersonal relationships at various levels of the organization
  • Dialysis or case management experience is highly valued
  • Basic computer skills. Familiarity with Microsoft Office applications preferred
  • Have a secure private office area that allows for protection of PHI
Our mission is to reinvent healthcare to help patients live their best lives, and we proudly live our mission-driven values:
- We care deeply about the people we serve.
- We are better when we work together.
- Humility is a source of our strength.
- We bring joy to our work.
We are committed to diversity, equity, and inclusion throughout our recruiting practices. Everyone is welcome and included. We value our differences and learn from each other. Our team members come in all shapes, colors, and sizes. No matter how you identify your lifestyle, creed, or fandom, we value everyone's unique journey.
Oh, and one more thing … a recent study shows that men apply for a job or promotion when they meet only 60% of the qualifications, but women and other marginalized groups apply only if they meet 100% of them. So, if you think you’d be a great fit, but don’t necessarily meet every single requirement on one of our job openings, please still apply. We’d love to consider your application!
Come join us and help our patients live their best lives. Learn more at www.interwellhealth.com.
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.