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Senior Product Manager - Occupational Health and Musculoskeletal

Marathon Health Inc

Marathon Health Inc

Product
Multiple locations
Posted on Sep 14, 2024

Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services.

ABOUT THE JOB

This position will report directly to the VP, Product. The Sr. Product Manager will drive the product roadmap and multi-year product deliverables, and will play a critical role in the overall success of our organization. They will partner directly with cross-functional teams with a focus on product strategy, product definition, product management, product launch, product refinement, and new product innovation. The position will collaborate with the rest of the Senior Product Managers, as well as provide project-based oversight to the Associate Product Managers and other roles that support the objectives and product strategy for all delivery channels.

This role will develop and deploy innovative ideas, concepts, and products through analyzing and translating product usage and user behavior data as well as market insights and trends. She/he/they will combine user experience, business expectations, and technology to define and deliver multi-channel strategies in support of our care delivery. She/he/they will provide strategic leadership for a core subset of Marathon Health products/services in the Occupational Health and MSK space, with a focus on enabling a transformative member and clinician experience. The role will leverage organization capabilities to develop, launch, and manage new and existing products and services. The role will need to facilitate a cross-functional, team-based approach to product development and management, leveraging multiple groups inside the organization. We are a data-driven organization, with a desire to win, and an appetite to solve difficult problems. This role works in a fast-paced, evolving environment, with constant demands for better services.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Define and own Marathon Health’s occupational health and MSK products including both their strategic roadmap as well as ensuring the tactical documentation, implementation, and ongoing operations.
  • Provide strategic leadership for all Marathon Health product areas specific to Occupational Health and MSK.
  • Define and leverage user behavior data to drive personalized, outcome-based multi-channel care delivery.
  • Collaborate and align cross-functionally to develop, evangelize, and drive adoption of innovative solutions to help grow the suite of services available within the Occ Health and MSK product areas.
  • Responsible for crafting and driving the strategic direction of products, and accountable for driving tactical initiatives through planning, business process management, program/project management, and change management.
  • Define and maintain a rolling 12-month roadmap that includes product features that bring the product vision to life and is easily understood across organizational leaders, partners, and users.
  • Define the blueprint of ‘what’, ‘when’, and ‘why’ for product features or operational requests.
  • Develop a deep understanding of the user base and user personas to articulate and prioritize pain points and opportunities.
  • Conduct product market research and validation to identify opportunities for new and existing features and functionalities.
  • Develop processes needed to effectively develop, document, implement and operate a core set of products.
  • Collaborate with the Market leaders in each market and across the organization to understand product performance and results, improve performance based on hard data, and deliver high quality outcomes
  • Drive initiatives cross-functionally with technology, marketing, sales, and operations
  • Build resources to support initiatives, whether that be hiring a team or developing an external network.
  • Other duties as assigned.

QUALIFICATIONS

Bachelor’s degree and a minimum of 8 years of demonstrated commercial product management experience, preferably in the occupational health industry or equivalent combination of education and experience.

  • 5+ years of experience in a startup/fast-growing company with a history of bringing products from concept to market in a healthcare setting preferred
  • Experience driving full product lifecycle including integrating customer feedback into product requirements, developing user stories, developing business case documentation, consolidating product specification documentation, driving prioritization and pre/post-launch execution and measurement.
  • Excellent communication & presentation skills; talent for communicating high-level concepts and requirements at a high-school level comprehension.
  • Experience working in an Agile environment; ability to thrive in a fast-paced environment where tactical and strategic initiatives are driven in parallel.
  • Inspiring leader who can proactively identify and solve problems.
  • Demonstration of maintaining high performance expectations and leading teams to achieve results in a fast-paced environment
  • Experience defining and setting the right Objectives and Key results and driving to hit them

DESIRED ATTRIBUTES

  • Knowledge of MSK service lines including but not limited to PT, chiro, massage therapy, and acupuncture.
  • Knowledge of Occupational Health service lines including but not limited to injury care, employee wellness, pre-employment services, drug tests, physicals, safety screenings, and case management.
  • Passion for leading and influencing product teams and cross-functional teams to reach their full potential
  • Experience in product planning and assignment of tasks and deliverables
  • Experience owning a product roadmap and communicating with C-level staff, board members and other stake holders
  • Experience owning Product and Portfolio P&L
  • Proven effectiveness managing healthcare solutions over the entire product lifecycle
  • Excellent communication skills: proven ability to collaborate with business & technical leadership to create and execute complete product strategy
  • Working experience with Agile and SDLC methodologies
  • High comfort level supporting sales efforts to enterprise organizations
  • Business development and collaboration experience

  • Office 365 tools

Pay Range: $125,000 - $150,000/yr

The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level.

We are accepting applications for this position until a final candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page.

Marathon Health Benefits Summary

We believe in empowering teammates to do their best work and build better healthcare. Below are some of our benefit offerings. Eligibility is based on 24/hr week. For more information, visit our careers page.

  • Health and Well-Being: Free Marathon Health membership for in person and virtual care, employer paid life and disability insurance, and choice in medical/dental plans, vision, employer funded HSA, FSA, and voluntary illness, accident and hospitalization plans. Benefits are effective on the first of the month following date of hire.
  • Financial Support: Competitive compensation, 401k match, access to financial coaching through our Employee Assistance Program
  • Lifestyle: Paid time off for vacation, sick leave, and more, holiday schedule