Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services.

ABOUT THE JOB

This role is responsible for building new vendor relationships and managing existing relationships with vendors that provide client and care team related products and services to the organization This role is responsible for developing, managing, and optimizing central support services by leading team efforts to increase efficiencies and automate workflows in alignment with business initiatives. As the leader of the Central Support team, the Manager of Central Support Services will work with internal Marathon teammates, and other identified partners to ensure all activities and deliverables are completed to support our client and care team needs. The Central Support Manager plays a critical role in driving efforts to rapidly scale Marathon Health’s mission to transform primary care.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Develop and promote Central Support team standards and best practices to provide optimal company-wide vendor management support..

• Create a culture of continuous improvement and operational excellence, identifying and acting upon opportunities to improve the Central Support process and/or outcomes.
• Seek opportunities to automate workflows and standardize processes for long-term success and continuity.
• Routinely engage in practices to identify new cost saving opportunities at both the health center and organizational level.
• Support new and existing client implementations to ensure all central support responsibilities and processes align with client service offerings and requirements.
• Oversee health center facility licensing, supply and equipment logistics, scrub ordering, vendor billing discrepancies, and day to day support.
• Partner with the Director of Central Support and National Director of Pharmacy Services to support Pharmacy vendor management for all health centers.
• Develop and maintain a medication and vaccine inventory and waste management system for all health centers.
• Develop and maintain a tracking system for equipment assets, ownership, preventative maintenance schedules, and end of life cycles.
• Create and develop engaging opportunities to communicate changes to new or existing policies and processes leveraging creative feedback tools.
• Evaluate opportunities to secure new vendors and negotiate contract terms in alignment with business initiatives.
• Use metrics and analysis to track existing vendor portfolio and ensure contract obligations are being met while also identifying new opportunities for improvement.

QUALIFICATIONS

Bachelor’s degree and a minimum of 7 years of directly related professional experience or equivalent combination of education and experience. Prior hospital/health care operations or vendor management experience preferred.

Pay Range: $105,000 - $130,000

The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level. This position is also eligible for an annual incentive.

We are accepting applications for this position until a final candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page.

Marathon Health Benefits Summary

We believe in empowering teammates to do their best work and build better healthcare. Below are some of our benefit offerings. Eligibility is based on 24/hr week.

• Health and Well-Being: Free Marathon Health membership for in person and virtual care, employer paid life and disability insurance, and choice in medical/dental plans, vision, employer funded HSA, FSA, and voluntary illness, accident and hospitalization plans. Benefits are effective on the first of the month following date of hire.
• Financial Support: Competitive compensation, 401k match, access to financial coaching through our Employee Assistance Program
• Lifestyle: Paid time off for vacation, sick leave, and more, holiday schedule

Learn more at https://www.eversidehealth.com/careers/