Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services.

Join Our Dedicated Team as a Clinical Support Lead, RN!

We are seeking an experienced Registered Nurse (RN) to join our dedicated and compassionate team at our employer-based health center in Tobaccoville, NC. As a Clinical Support Lead, RN, you will play a pivotal role in ensuring the efficient and compassionate delivery of patient care while supporting the smooth daily operations of the health center. You will be responsible for coordinating patient flow, optimizing schedules for providers and staff, and collaborating with clinical teammates to create a seamless, patient-centered experience.

If you are a skilled RN with a passion for direct patient care and a commitment to operational excellence, we invite you to make a meaningful impact in our health center.

ABOUT THE JOB

The Clinical Support Lead, RN, plays a vital role in supporting our employer-based health center ensuring the efficient and compassionate delivery of patient care. This position is responsible for coordinating daily health center operations, including managing patient flow, optimizing provider and staff schedules, and supporting clinical teammates as needed to ensure a seamless, patient-centered experience. In addition to operational responsibilities, this role provides direct patient care—performing blood draws, administering injections, conducting EKGs, rooming patients, responding to incoming calls, and serving as a responder for patient emergencies. The Clinical Support Lead also serves as a key liaison for Workers' Compensation cases, supporting documentation and coordinating care in collaboration with internal and external stakeholders.

Weekly Schedule:

Monday – Friday: 7:00a.m. – 3:30p.m.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Ensures that the health center has supplies, staff, and resources to allow the effective delivery of patient services and must manage the flow of patients and services in a way that delivers an exceptional patient experience.
• Primary point of communication for distribution of information to medical assistants and other care team members.
• Onboards, trains and supports team members and is the primary escalation point for clinical non-provider concerns.
• Partners with Regional Operations Manager to order supplies, repair equipment, and maintain the health center to provide an outstanding care environment while remaining within budget.
• Patient care responsibilities include documenting care in patient records, escorting patients to exam rooms, obtaining vitals, completing the intake process, and gathering updates from the patient. Partners with provider to identify and address gaps in care.
• Perform specimen collection, phlebotomy, and point-of-cate lab tests.
• Prepares and administers approved medications and immunizations via oral, topical, inhaled, intramuscular, subcutaneous, or intradermal from provider orders (as permitted by state regulations and credentials).
• Participates in patient outreach to drive engagement among eligible patients.
• Provides outstanding experience to patients and families as reflected in NPS surveys.
• Ensures adherence with all applicable internal and external quality and operational certifications and requirements. Conducts quality review of the Health Center.
• Assist with process for ensuring temporary coverage needs across the health center.

QUALIFICATIONS

• Licensed Registered Nurse in the state of North Carolina.
• 2+ years of experience providing clinical care, ideally in primary care.
• Skilled in administering injections, complete EKGs, and perform other office-based procedures.
• Phlebotomy experience is required.
• Basic knowledge of patient care and paperwork related to Workers Comp/Occupational Health.
• CPR/BLS certification required at time of start date.
• Willingness to obtain audiometry certification upon hire.

DESIRED ATTRIBUTES

• Communicates in an individualized manner in every encounter with the patient and provider.
• Demonstrates effective communication skills.
• Positive and supportive interaction with all Health Center teammates and patients.
• Passionate about transforming the way healthcare is delivered.
• Desire to improve the quality of care for people.
• Entrepreneurial spirit and a passion for creating and driving best practices in care.
• Willingness to go the extra mile for patients.

Pay Range: $75,000 - $85,000/yr

The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level.

We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page.

Marathon Benefits Summary

We believe in empowering teammates to do their best work and build better healthcare. Below are some of our benefit offerings. Eligibility is based on 24/hr week.

• Health and Well-Being: Free Marathon membership for in person and virtual care, employer paid life and disability insurance, and choice in medical/dental plans, vision, employer funded HSA, FSA, and voluntary illness, accident and hospitalization plans. Benefits are effective on the first of the month following date of hire.
• Financial Support: Competitive compensation, 401k match, access to financial coaching through our Employee Assistance Program
• Lifestyle: Paid time off for vacation, sick leave, and more, holiday schedule

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