Business Applications Manager
Marathon Health Inc
Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services.
ABOUT THE JOB
The Manager of Salesforce Engineering leads the team responsible for engineering, delivery, and operations of our Salesforce platform. This leader will be instrumental in scaling and optimizing our internal applications to meet the growing needs of the business. The role requires strong engineering fundamentals, hands-on Salesforce expertise, and a proven ability to collaborate across departments. This individual will guide the team to deliver secure, high-performance, and scalable solutions aligned to business strategy and will cultivate a culture of innovation, execution, and accountability.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Own the strategy, development, and ongoing enhancement of the Salesforce platform, ensuring alignment with Marathon Health’s business objectives and scalability for growth.
- Lead and mentor a team of Salesforce engineers and administrators, including contractors, fostering a culture of ownership, collaboration, and continuous improvement.
- Serve as the primary liaison between engineering and business stakeholders across departments such as Sales, Marketing, Client Success, and Finance to gather requirements and translate them into effective technical solutions.
- Drive the implementation of Salesforce best practices, including secure development, code reviews, release management, and documentation standards.
- Establish and maintain agile delivery processes, managing sprint cycles, backlogs, and platform KPIs to optimize team performance and project throughput.
- Oversee the configuration, customization, and integration of Salesforce with other enterprise systems and tools to create seamless workflows and data interoperability.
- Ensure platform reliability, data integrity, and compliance with applicable standards such as HIPAA and SOX by implementing robust monitoring and governance practices.
- Stay ahead of Salesforce ecosystem advancements and make informed recommendations on new tools, technologies, and architectural patterns to improve platform capabilities.
- Manage platform budgets, vendor relationships, licensing, and contract resources to ensure cost-effective operations and high service levels.
- Champion a DevOps mindset within the team, leveraging CI/CD pipelines and automation to accelerate delivery and minimize risk.
QUALIFICATIONS
Bachelor’s Degree in Computer Science, Engineering, Information Systems, or a related technical discipline and 5+ years of hands-on experience developing and supporting Salesforce applications, including custom objects, Apex, Lightning Components, integrations, and third-party tools, or equivalent combination of education and experience. 3+ years in a leadership role, managing Salesforce engineering teams and/or external contractors in a fast-paced, agile environment.
Additional Qualifications:
- Proven ability to translate complex business requirements into scalable, maintainable Salesforce solutions.
- Strong understanding of Salesforce platform architecture, security model, and development lifecycle.
- Experience managing Salesforce DevOps workflows including CI/CD tools such as github
- Demonstrated success leading cross-functional initiatives and collaborating with non-technical stakeholders to deliver business value.
- Salesforce certifications strongly preferred, including:
- Salesforce Platform Developer I & II
- Salesforce Administrator or Advanced Administrator
- Salesforce Application Architect or System Architect
- Salesforce Sales/Service Cloud Consultant (a plus)
- Familiarity with Agile frameworks and tools such as Azure Dev Ops for sprint planning, backlog grooming, and reporting.
- Strong communication, organizational, and coaching skills, with a bias for action and a continuous improvement mindset.
DESIRED ATTRIBUTES
- A hands-on leader who is comfortable engaging directly in engineering discussions, troubleshooting efforts, and architectural decisions while developing team talent.
- Strategic mindset with the ability to balance short-term priorities and long-term platform planning aligned to business growth.
- Strong analytical skills with a data-driven approach to prioritization, sprint planning, and team performance management.
- Proven ability to lead change by introducing new tools, practices, or processes and driving adoption across teams.
- Excellent verbal and written communication skills, with the ability to clearly convey technical concepts to non-technical stakeholders.
- Deep commitment to user experience and service excellence, keeping the needs of internal stakeholders and the mission of improving patient care at the center of decision making.
- Demonstrates integrity and alignment with Marathon Health’s values, including Teamwork, Courage, Service Excellence, Bias to Act, Joy, and Empathy.
- Security-conscious and experienced with building systems that comply with HIPAA, SOX, and enterprise security standards.
- Dedicated to continuous learning, staying current with Salesforce innovations, DevOps practices, and evolving healthcare technologies.
- Invested in team development, fostering a collaborative and inclusive environment that supports professional growth and innovation.
Pay Range: $120,000 - $140,000/yr
The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level. This position is also eligible for an annual incentive.
We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page.