Learning Management System Administrator
Marathon Health Inc
Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services.
ABOUT THE JOB
The Learning Management System Administrator plays a critical role in supporting Marathon Health’s talent pipeline by ensuring our learning systems enable teammate growth, engagement, and performance. This role serves as the primary administrator for Workday Learning and works in close partnership with Workday Talent functionality to support development, performance, and career growth across the organization.
The individual in this role brings strong Workday Learning administration and reporting expertise, along with the ability to collaborate closely with Talent partners to ensure learning, development, and talent processes are connected and effective. This role blends system administration, content management, and knowledge management to deliver scalable, high quality learning experiences. The LMS Administrator also provides training, guidance, and system support to stakeholders, while partnering cross functionally to continuously improve learning technology, integrations, and processes.
ESSENTIAL DUTIES & RESPONSIBILITIES
Learning Management System (LMS) Administration
- Act as the primary owner of Workday Learning to ensure learning pathways, career development tools, and talent processes are aligned and optimized to develop teammate capability.
- Plan, prioritize, and implement new LMS functionalities and enhancements.
- Manage learning content, including course uploads, blended learning programs, and curriculum development.
- Create, implement, and improve utilization of Journeys to support orientation and ongoing learning.
- Consult with stakeholders to design learning solutions and workflows aligned with business needs.
- Provide learner support and troubleshooting system-related inquiries.
- Ensure accuracy and integrity of courses and data; audit and maintain a clean, organized course catalog.
- Monitor LMS tickets and resolve technical challenges for learners and administrators.
- Partner with LMS vendors to stay current on releases, updates, integrations, and external content solutions.
- Oversight of Workday Releases relevant to the team.
- Maintain and expand third-party integrations (e.g., external LMS platforms, content providers).
- Collaborate with internal and vendor partners to identify, test, and implement AI tools that enhance learning workflows and user experience.
Data & Insights:
- Create and maintain reports to monitor catalog activity, course usage, and user data.
- Develop and maintain dashboards and analytics that track training metrics, KPIs, and learner feedback.
- Analyze survey data, learning trends, and system insights to inform strategy and stakeholder decision-making.
- Establish workflows and governance for LMS administrative processes.
- Use LMS reporting and analytics to generate actionable insights and recommendations.
- Partner with stakeholders to track course compliance and provide regular updates.
Instructional Design
- Collaborate with subject matter experts to design, develop, and update instructional content.
- Develop and publish engaging digital learning content using eLearning authoring tools and related software.
- Oversee the design request process, provide consultation, assign tasks, and track progress.
- Apply adult learning principles to create impactful learning experiences, including learning journeys, communications, and course marketing.
- Administer software tools used to develop and manage programs, content, surveys, assessments, and related learning resources.
Additional Responsibilities:
- Develop and maintain standard operating procedures (SOPs) and policies to support effective system use.
- Provide process improvements and training to strengthen manager self-service capabilities (e.g., dashboards, learner records, reporting).
- Design and deliver end-user training on learning systems.
- Research and recommend emerging AI tools related to learning, mentoring, or digital experience.
QUALIFICATIONS
Bachelor’s degree in Instructional Technology, Education, Computer Science, Business Administration or related field and 5+ years of related experience, or equivalent combination of education and experience. Master’s degree preferred. 5+ years of experience administering Workday Learning required. Additional Workday Talent experience strongly preferred. 5+ years of experience with LMS administration, reporting, and learning data analytics required. 5+ years of instructional design experience with eLearning tools (e.g., Articulate 360). Workday Pro certification in Learning required
DESIRED ATTRIBUTES
- Strong analytical skills with experience using survey tools, dashboards, and reporting platforms.
- Familiarity with learning technologies and third-party content integrations.
- Proficiency in Microsoft 365 applications, including Copilot.
- Strong program and project management skills, including organization, detail orientation, and the ability to keep multiple tasks and initiatives on track.
- Deep knowledge of instructional theories, including adult learning, on-the-job learning, and knowledge management principles for both virtual and classroom environments.
- Demonstrated ability to manage competing priorities and deadlines in a fast-paced environment.
- Excellent analytical and problem-solving skills.
- Strong communication, collaboration, and stakeholder management capabilities.
- Ability to work independently with sound judgment and proactive follow-through.
- Strong commitment to internal customer service and responsive support.
- Curiosity and continuous learning mindset; stays current on industry trends and emerging technologies and recommends tools to enhance learning effectiveness and efficiency.
- Demonstrated ability to connect learning solutions to broader talent strategies, ensuring programs build capability, support growth, and improve teammate engagement and performance outcomes.
Pay Range: $70,000 - $90,000/yr
The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level.
We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page.