Director of Product Operations
Noom
Noom is on a mission to help people live better, longer. We’re a consumer-led digital health company, connecting people to content, coaching, community, and clinicians, to build lasting habits and live healthier lives. We’re a high-growth organization powered by science, technology, and world-class talent. When you join Noom, on any team, you’ll see the impact of your work on the world.
Our Product Team
The Product team at Noom is at the forefront of transforming health through science, technology, and human empathy. We design and deliver innovative, user-centric solutions that empower millions of people to live healthier lives. Our Product Operations function plays a critical role in scaling our impact by enabling operational excellence and alignment across the organization.
About the Role
As we continue to grow, we’re seeking a Director of Product Operations to evolve, manage, and scale how we plan and execute our ambitious product roadmap. Partnering directly with the Chief Product Officer, this high-impact role acts as both a strategic operator and chief of staff, enabling product excellence and organizational alignment. You will drive cross-functional collaboration, enhance product planning and lifecycle processes, and lead a growing team to help scale our product organization.
You Will
- Serve as a key partner to the CPO, supporting product leadership and acting as chief of staff
- Lead and evolve Product Operations best practices, including structured Product Reviews (sync and async)
- Maintain tools, templates, and processes used by PMs for initiative conceptualization, socialization, and approval
- Ensure cross-functional visibility of the product pipeline, collaborating with Program Management and other stakeholders
- Track projects through idea, definition, and design phases to maintain momentum and adherence to checkpoints
- Act as a quality bar-raiser across the product org by proactively identifying issues and facilitating resolution
- Oversee procurement and renewal of product tools and software within the department budget
- Partner with Product and Data Science to define and maintain product success metric reporting strategies
- Organize and run product leadership team meetings, including agenda setting with the CPO
- Establish templates and practices for board and offsite materials
- Lead and grow the Product Operations team, fostering collaboration and career development
About You
If you’re interested in shaping the future of health by enabling a world-class product organization, this role may be for you!
You Have
- 6+ years of experience in product operations and/or product management, including at least 2 years in product operations or chief of staff-type roles.
- Proven expertise managing product operations in a multi-product environment.
- Outstanding communication and interpersonal skills, with the ability to collaborate effectively across teams, functions, and external partners.
- Strong ability to multitask and context-switch between executive-level strategy and operational execution.
- Excellent written and visual communication skills, with a particular strength in creating materials for executive and board-level audiences.
- Exceptional judgment around priorities, tradeoffs, and knowing when to say “no.”
- Demonstrated experience managing and mentoring teams, with strong leadership skills and the ability to inspire and elevate others to achieve high performance.
What Makes This Job Amazing
- You’ll play a pivotal role in scaling Noom’s product operations during a high-growth phase.
- You’ll work directly with executive leadership, influencing key product decisions and strategy.
- You’ll collaborate across functions, driving clarity and alignment for some of our most strategic work.
- You’ll help millions of users live healthier lives through more efficient and effective product delivery.
Compensation Package
- The US base salary range for this full-time position is $170,000-$230,000.
- This range reflects the minimum and maximum salary target for the position for US-based candidates, at the time of posting. The actual salary offer is based on factors including relevant experience and training, assessment of functional skills and behavioral competencies, and location, among others.
- Other elements of Noom’s Compensation Package
- Noom offers a comprehensive and generous total rewards package. This generally includes a discretionary performance-based bonus, stock awards, healthcare, disability & retirement benefits, paid holidays and paid leave, and various wellness programs, etc.
Location
This position is a hybrid role, with 2 days per week on-site required in our New York, NY, USA office.
More About Noom
Noom is a leading whole-person health platform on a mission to help people live better, longer. We combine personalized medication with the science of behavior change and psychology, to help people build lasting habits and live longer, healthier lives. With nationally-recognized, holistic programs spanning weight, diabetes prevention, GLP-1 support, menopause, longevity, and more, we serve millions through health plans, employers, and direct-to-consumer offerings. As a trailblazer in the world of health and wellness, Noom makes healthy living easy, fun, and deeply rewarding.
Join us in shaping the future of health. Whether you're remote or in-office, you’ll be part of a passionate, mission-driven team working to make the world a healthier place—one habit at a time.
Noom is proud to be an Equal Opportunity Employer, and all applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, caste, national origin, physical or mental disability, protected veteran status, age, or any other characteristic protected by applicable law. Noom is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities.
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