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Medical Director - Quality & Risk



Quality Assurance
San Mateo, CA, USA
Posted on Thursday, June 13, 2024

Notable is the leading AI platform for healthcare operations. Customers use our AI to build a personalized digital front door, manage quality and risk, and drive revenue enhancement. We don’t just make software. We are on a mission to fix the broken U.S. healthcare system by helping to eliminate the massive administrative burden that is placed on our nation’s healthcare staff. We hire people from diverse backgrounds and are always looking for employees who bring fresh ideas to our space. Passion is paramount, and at Notable, you will get to work with other talented people who aim to set the new standard for innovation in healthcare.

Each Notable Solutions team member is an expert and an industry leader. You are coming to Notable because you love to roll up your sleeves, and you are passionate about creating customer value, delivering outcomes, and driving positive impacts for patients and caregivers. This means you will work cross-functionally across Notable to envision and create new products, engage the healthcare ecosystem around industry trends and best practices, and develop business cases with our partner health systems to ensure they achieve impact and return on investment. You may even be coming from roles where you are an executive or senior manager, and you are looking to be more hands on. Leveraging your domain expertise, you have the opportunity to leverage cutting-edge technologies to build healthcare automation solutions and partner with health systems across the country to put our products into action and deliver transformational outcomes.

For this role, you have been a leader within an organization focused on value-based care, giving you a deep understanding of value based care payment models, and operational workflows, pain points, and opportunities in both quality and risk. This means you have worked at a traditional healthcare delivery organization, payor, plan, digital health company or other company serving the value-based care market, or as a consultant working with value based care organizations to help them improve. You are excited about helping Notable accelerate our rapidly growing business for stakeholders across the value based care space, from care managers and care teams, to providers, to patients and members, to health plans.

You will…

  • Business value: Lead the development of business cases and opportunity identification pre-Sales leveraging our proprietary HealthCheck consulting engagement. Partner with customers to identify success metrics and business cases for leveraging Notable Platform capabilities, leading the measurement, analysis, and communication of value and impact throughout the customer lifecycle.

  • Go-to-market: Engage prospective customers around value propositions for specific use cases and areas of business value leveraging the Notable Platform. Communicate product value and vision with key stakeholders. Partner with Sales to drive commercial success with new and existing customers.

  • Product development: Partner with Notable Product, Engineering, and Delivery teams in creation of new Solutions, new features, new use cases leveraging Notable Platform capabilities, including identifying highest impact opportunities, influencing detailed product and feature development, and running lean product experiments with customers to de-risk new concepts. Ensure that our product roadmap is aligned to customer business value.

  • Evangelize for Notable, including participating in industry thought leadership activities such as panels and conferences, social media, blogs, podcasts

  • Market research: Stay abreast of healthcare trends, disruptions, and challenges to identify opportunities and align Notable’s solutions to industry needs.

  • Stakeholder engagement: Engage health system executives and leaders across the customer lifecycle to bridge their clinical, operational, and business needs with Notable solutions, supporting operational and clinical change management, and driving quantifiable value. Work cross-functionally across Notable, with our sales, marketing, delivery, and product teams, bringing domain expertise into each of these areas.

You’re a great fit for our team because…

  • You have at least 5+ years experience in healthcare administrative roles, ideally with a majority focused in value-based care and alternative payment models.

  • You have commercial expertise, for example, you have worked at a software company or other corporate entity where you thrive building business cases, partnering with Sales, and ensuring that your company delivers customer value. Or, you have worked in consulting, giving you the ability to drop in to a health system to assess their needs, build relationships, identify opportunities, develop a business case, and drive alignment on metrics and outcomes

  • You are tech-savvy, with some technical aptitude, comfortable engaging a product development and engineering team, understanding the scars and skills of what it takes to develop and ship product. An exceptional candidate has a lean product mindset and thrives running experiments to de-risk new concepts.

  • You have a strong process rigor and product mindset, enabling you to rapidly identify and hone in on how to achieve and systematize value and customer outcomes

  • You have analytical skills, with the ability to dissect complex business scenarios to identify and deliver results

  • You are comfortable engaging the senior-most executives at a health system and you have exceptional presentation and communication skills, oral and written

  • You lead through influence, internally and externally

  • You thrive in a fast-paced environment, and have passion, grit, and growth mindset

  • You have a track record of public visibility, either through writing, public speaking, and/or social media

  • It is a bonus if you are an MD and have practiced clinical medicine.

  • You are able to travel up to 30%

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