About the Role

As the Director of Strategy & Operations, you will collaborate with our Chief Operating Officer & Chief Commercial Officer to advance strategic planning, daily operations, program management and execution of key projects across Pagaya’s monetization efforts. This highly critical role, on a highly visible team, drives the top internal and external strategic priorities of the Company to contribute to business results and outcomes.

The ideal candidate demonstrates strong emotional intelligence, relies on data, and is a dynamic individual adept at multitasking and cross-functional collaboration. Success in this role requires excellent verbal, written, and visual communication skills, a collaborative mindset, a proactive approach, adaptability, and meticulous attention to detail.

Responsibilities

• Facilitate the execution of the company’s monetization strategy and roadmap, translating it into operational goals and objectives integrated into daily operations.
• Provide executives with regular updates on projects, personnel, and operational recommendations to support the growth of the business.
• Serve as the project manager for strategic initiatives, working in a collaborative and cross-functional environment across teams and levels to drive business results.
• Develop a key performance indicators (KPI) dashboard and insights for use by the Chief Operating Officer & Chief Commercial Officer’s team and his direct reports to measure and communicate progress against the business and Commercial Strategy.
• Manage standing team, all-hands, and other committee meetings for monetization team.
• Build relationships with internal and external stakeholders; be a key representative of Pagaya to the team and market.
• Make a strong contribution to the company culture, identifying initiatives, implementing programs, and acting as a go-to resource for the Product team.

Requirements

• 8+ years of experience supporting executives or cross-functional teams in a similar professional setting (Strategy Consulting/Fintech/Consumer Lending is a bonus).
• Previous knowledge or experience in financial services or fintech or consulting is advantageous.
• Demonstrated ability to manage multiple priorities, seek necessary information for informed decision-making, and efficiently allocate time.
• Passionate about contributing to Pagaya's mission of creating a more efficient and equitable financial landscape.
• Collaborative team player comfortable supporting colleagues and effectively working with a globally distributed team.
• Proficient in cross-functional collaboration, capable of leading and executing projects across various levels and teams.
• Maintains a constructive and proactive attitude, showcasing creativity in problem-solving.
• Recognizes and responds effectively to moments of urgency, taking necessary actions to accomplish tasks.
• Skilled in visual communication, adept at presenting information clearly for decision-making purposes. Experience in creating comprehensive, on-brand presentation decks for an executive audience.
• Establishes trust and serves as a valuable thought partner to the Chief Operating Officer & Chief Commercial Officer maintaining discretion and operating independently with mature and professional judgment.
• Bachelor's degree required or equivalent relevant experience.