About Pagaya

Pagaya is a global technology company making life-changing financial products and services available to more people nationwide, as it reshapes the financial services ecosystem. By using machine learning, a vast data network and a sophisticated AI-driven approach, Pagaya provides comprehensive consumer credit and residential real estate solutions for its partners, their customers, and investors. Its proprietary API and capital solutions integrate into its network of partners to deliver seamless user experiences and greater access to the mainstream economy. Pagaya has offices in New York and Tel Aviv. For more information, visit pagaya.com.

About the Role

We are looking for a driven and passionate Operations Associate to be responsible for supporting the execution and pushing forward our projects.

Key Responsibilities

• Weekly review of all JIRA tasks in the department.
  • • Work directly with the Researcher/TL and escalate if not updated in short timeline
    • Escalate to VP Research in concentrated session
    • Align with TL/GL on timeline for weekly models or other summary meeting, and validate it is scheduled
• Product bi-weekly meetings - CK, Affiliates, Prescreen, Verification
  • • Work with Research lead and Product lead to make sure deck is prepared in time
    • Track AIs from previous sessions and make sure they are resolved between meetings
• Mid Sprint & Sprint updates
• Dependency tracking
  • • Ongoing Tracking of department dependency status - data requirements, partner asks, product and engineering status
    • Bi-weekly updates for mid-term and monthly updates for longer term dependencies to VP Research for updates and escalations as needed

• Top personal deliverables for upcoming week

• Specific projects / tracks
  • • Configurable PO
    • Research support for CRB Audit project
    • PL V24-2 project plan and monitoring
    • Projects that are cross group and cross department

Qualifications

• At least 2 years experience in a similar role
• Proven ability to support multiple projects.
• Strong organizational skills- Demonstrates the ability to manage multiple priorities, maintain documentation, and streamline operational processes efficiently, while maintaining high-quality standards.
• Team collaboration - Works well within cross-functional teams, supporting shared goals and contributing to a cohesive work environment.
• Adaptability and flexibility - Comfortable adjusting to evolving priorities and schedules, including coordination with global teams across multiple time zones, when required.
• Experience in a High-Tech environment - Prior background in a technology-driven setting is essential, ensuring familiarity with fast-paced, innovative work cultures and agile operations.
• Problem-solving ability - Proactively identifies challenges and implements practical, timely solutions.Capable of identifying process inefficiencies, interpreting data, and recommending actionable improvements.
• Time management - Efficiently prioritizes tasks to meet deadlines in fast-paced environments.
• High Proficiency in English - Requires a strong command of both written and spoken English, enabling clear communication and comprehension in a professional environment that stretches to the US.

Our Team

Pagaya was founded in 2016 by seasoned research, finance, and technology entrepreneurs, and we are now 500+ strong in New York, Los Angeles, and Tel Aviv.

We move fast and smart, identifying new opportunities and building end-to-end solutions from AI models and unique data sources. Every Pagaya team member is solving new and exciting challenges every day in a culture based on partnership, collaboration, and community.

Join a team of builders who are working every day to enable better outcomes for our partners and their customers.

Our Values

Our values are at the heart of everything we do. We believe great solutions are built through a great community.

• Advance Inclusion- We create a world where everyone can win, designing systems that better represent people and generate sustainable value for our employees, partners and investors.
• Be Accountable Together- We proudly own our actions and our results, taking initiative to ensure our work gets over the finish line as a team.
• Continuously Learn- We challenge ourselves for the sake of getting better as individuals, as teams, and as an organization to deliver for our partners.
• Debate and Commit- We respectfully and openly debate to strengthen our ideas and build shared conviction - once we decide, we go all in, together.
• Dream Big and Act- We boldly tackle complex problems, pressure-test solutions in real-time, and adapt with speed and energy.

More than just a job

We believe health, happiness, and productivity go hand-in-hand. That's why we're continually looking to enhance the ways we support you with benefits programs and perks that allow every Pagayan to do the best work of their life.

Pagaya is an equal opportunity employer. Pagaya is encouraging diversity and actively seeking applicants from all backgrounds, as are committed to creating a diverse workforce together with an inclusive environment for all. Employment is decided on the basis of qualifications, skills, and business needs.