Customer Marketing Manager
- Plan, execute, optimize, and scale integrated marketing campaigns and evergreen programs to drive measurable impact of usage, upsell, and retention in the Sendoso product
- Assist in identifying and recruiting advocates from across the customer base, employees, and other stakeholders for activities such as speaking engagements, testimonials, reviews, case studies, referrals and references.
- Nurture relationships with advocates in a creative ways, ensuring ongoing engagement and satisfaction
- Collaborate cross-functionally to gather customer success stories, feedback, and data to enhance customer initiatives.
- Support campaign and program launch as needed in Iterable, Marketo and SFDC
- Assist in creating engaging content for various marketing materials, including emails, community posts, automated email campaigns, and web content
- 3+ years of experience collaborating cross functionally with creative, marketing, product, and sales/customer success teams to develop and execute high quality marketing campaigns
- Experience with Marketo and Salesforce. Knowledge of Iterable is a bonus!
- 3+ year using excel, google sheets, task management tools, and integration software
- Strong oral and written communication skills
- Inquisitive and process oriented with a focus on leveraging data to optimize campaign performance and systems efficiency for opportunity creation