About Your Role:

We are looking for a detail-oriented and highly organized Payroll Assistant to join our growing team in Costa Rica! As a key member of the Finance Department, this role supports accurate and timely payroll processing for a global workforce. Reporting to the Senior Manager, Total Rewards, the Payroll Assistant will be responsible for auditing payroll files, supporting biweekly and off-cycle payroll runs, and reviewing payroll journal entries for accuracy and compliance.

This is a great opportunity for someone looking to grow their career in payroll and HR operations, with a focus on international processes and a commitment to operational excellence.

What You’ll Do:

• Prepare and audit payroll batches for biweekly and off-cycle payroll runs
• Audit reports for accurate payroll assignments
• Manage and audit payroll data across multiple systems and sources, including internal HR portals, tax agencies, benefits platforms, and retirement portals
• Review and reconcile payroll journal entries and ensure accurate flow of payroll data into accounting systems
• Prepare, review and reconcile insurance invoices to payroll activity
• Partner with the People team to maintain accurate employee records and ensure data consistency across systems
• Support payroll compliance efforts by assisting with documentation, reporting, and internal audits

Who You Are:

• You have exceptional attention to detail and pride yourself on delivering accurate work
• You meet deadlines consistently and thrive in a fast-paced, deadline-driven environment
• You maintain strict confidentiality and handle sensitive information with discretion
• You’re a proactive problem-solver and always looking for ways to improve and scale processes
• You have a collaborative spirit and communicate clearly across time zones and teams
• Ability to be a Independent Contributor in your role

Experience & Qualifications:

• 1+ years of experience in Payroll, Human Resources, or a related administrative field
• Experience with payroll processing and/or HRIS systems required; familiarity with Paylocity or similar tools is a plus
• Strong working knowledge of Excel, including basic formulas, filtering, and data manipulation
• Excellent written and verbal English communication skills are required
• Experience supporting a U.S.-based or global payroll function is highly desirable
• Strong analytical and organizational skills with the ability to manage multiple priorities

Additional Information:

• This is a remote position based in Costa Rica
• Work hours must align with U.S. business hours (Eastern or Pacific Time, depending on business needs)
• As part of a global team, the Payroll Assistant must be comfortable working across time zones and cultures

What We Believe:

• One Team - Everyone belongs here, and whether it's your first day or you're the CEO, your voice and ideas matter to us. By embracing the "One Team* core value, we can harness the power of collaboration to drive innovation, overcome challenges, and achieve outstanding results.
• Fuel Potential - Providing individuals with the necessary tools, resources, and support to enable their success and uplift their potential. We empower our team and lift them to higher levels of achievement, both personal and professional.
• Real Connections - It's a cluttered, digital world out there, but our connections are real. Personal connections matter, and we want to build real connections with our peers and customers.
• Unboxed Thinking - We encourage our team to think creatively and approach challenges from fresh perspectives. We believe that by encouraging and supporting diverse ideas, we can uncover innovative/groundbreaking solutions and deliver an exceptional product and experience.
• Customer Centric - We understand that our success depends on our customers' success, and we are dedicated to giving every customer that wow moment at every touchpoint. At the end of the day, our customers' satisfaction and happiness are our ultimate measures of success.

What You'll Love:

• Comprehensive Medical Plans plans - we’ve got you covered!
• Take-What-You-Need Time Off
• Vacation Bonuses 2X/Year
• 401K Plan
• FSA Plan
• Free General Medical & Mental Health care via Healthjoy
• Volunteer Time Off
• Birthday Time Off
• Generous parental leave benefits for both birthing and non-birthing parents
• Access to Employee Assistance Programs (EAPs)
• Fitness discounts through ClassPass
• End-to-end family planning discounts through KindBody
• Discounted pet insurance through Pin Paws
• Free and discounted legal benefits through Rocket Lawyer
• Financial wellness benefits through Morgan Stanley

How we work:

• We work sane, sustainable and flexible working hours.

• We offer PTO, and have a genuine, supportive culture around work life balance and boundaries.

• We are consistently building, refining and automating processes to aid our work; we encourage each team member to propose and adopt new technologies, frameworks, and processes that make us more effective as an organization.

• We provide comprehensive benefits to reward and support our employees.

Who We Are:

Sendoso is the leading Sending Platform that delivers modern direct mail, personalized gifts, eGifts, and other Physical Impressions™ at scale. This makes it possible to build stronger, deeper, and more trusted relationships that move everything up and to the right! We’re a Series C company with $154M in venture capital funding with more than 800+ customers and 20,000 active users. Our award-winning Sending Platform connects online and offline experiences via cloud software, automation, and real-world logistics.

Our mission is to help companies rise above the noise by eradicating spam and elevating relationships. Our goal is to enable businesses everywhere to make more human connections in a digital world.

Sendoso is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

By submitting your application, you agree that Sendoso may collect your personal data for recruiting, global organization planning, and related purposes.