hero

Portfolio Careers

Build your career at the best companies in healthcare and fintech

Scheduler/Referral Specialist

US Heart and Vascular

US Heart and Vascular

Tucson, AZ, USA
Posted on Nov 9, 2024

US Heart and Vascular is in search of a referral specialist to join our team at Pima Heart and Vascular in Tucson, AZ.

Duties and Responsibilities:

Answers phone calls in a timely and efficient manner using the AIDET customer service key words

Transfers calls according to procedures

Schedules appointments in a timely and efficient manner

Schedules appointments as directed by referring providers

Uses scheduling books routinely

Pages providers for hospital consults/call backs according to procedures

Confirming of appointments

Enters authorization information on patient account in computer

Maintains information in a confidential manner

Maintains work area and lobby in neat and orderly manner

Attended required meetings and participates in committees as required

Safeguard the privacy of patient health information

Performs related work as required

Requirements:

Knowledge in healthcare and cardiology is preferred

Ability to effectively communicate

Must have at least one year reception or phone operator experience