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Scheduler/Receptionist

US Heart and Vascular

US Heart and Vascular

Administration
Houston, TX, USA
Posted on Dec 17, 2024

US Heart and Vascular is in search of a Scheduler/Receptionist to join our team at Orion Medical in Houston, TX.

Duties and Responsibilities:

  • Answering phone calls from patients to schedule new appointments, cancellations, and reschedules.
  • Collecting patient information including demographics, insurance details, and medical history and collecting patient balances and copays and deductibles.
  • Verifying insurance eligibility and benefits.
  • Scheduling appointments and procedures based on provider availability and patient needs.
  • Coordinating complex schedules involving multiple providers or tests.·
  • Generating reports on appointment trends and scheduling metrics·
  • Managing appointment calendars for providers

Requirements:

  • Strong organizational and time management skills to manage a busy schedule
  • Attention to detail to ensure accurate patient information and scheduling
  • Proficiency with electronic health records (EHR) systems
  • Knowledge of medical terminology and insurance verification procedures
  • Working in a fast-paced environment with high call volume.