Scheduler/Receptionist
US Heart and Vascular
Administration
Houston, TX, USA
Posted on Dec 17, 2024
US Heart and Vascular is in search of a Scheduler/Receptionist to join our team at Orion Medical in Houston, TX.
Duties and Responsibilities:
- Answering phone calls from patients to schedule new appointments, cancellations, and reschedules.
- Collecting patient information including demographics, insurance details, and medical history and collecting patient balances and copays and deductibles.
- Verifying insurance eligibility and benefits.
- Scheduling appointments and procedures based on provider availability and patient needs.
- Coordinating complex schedules involving multiple providers or tests.·
- Generating reports on appointment trends and scheduling metrics·
- Managing appointment calendars for providers
Requirements:
- Strong organizational and time management skills to manage a busy schedule
- Attention to detail to ensure accurate patient information and scheduling
- Proficiency with electronic health records (EHR) systems
- Knowledge of medical terminology and insurance verification procedures
- Working in a fast-paced environment with high call volume.