Schedule Support Specialist
US Heart and Vascular
Customer Service
Wichita, KS, USA
Posted on Jan 12, 2025
Us Heart and Vascular is in need of a Schedule Support Specialist to join Heartland Cardiology in Wichita, KS
Responsibilities:
- Answer incoming calls in a timely manner.
- Ensure the accuracy of appointments, reschedules, follow-ups, etc., with minimal errors.
- Monitor and adjust schedules as needed to accommodate changes or unexpected events.
- Resolve scheduling conflicts in a professional and efficient manner.
- Collaborate with other departments to ensure schedules align with overall company goals.
- Answer phones and direct calls to appropriate persons or service
- Assist patients in making new appointments or adjusting existing appointments.
- Oversee and provide support of schedules for physicians.
- Input new patient data and retrieve data for authorized requests.
- Contact insurance companies to verify relevant information.
- Any other duties as assigned or requested.
Requirements:
- High School diploma or equivalent.
- Three years of scheduling experience.
- Knowledge of cardiology preferred.
- Pre-cert and referral knowledge helpful.