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Schedule Support Specialist

US Heart and Vascular

US Heart and Vascular

Customer Service
Wichita, KS, USA
Posted on Jan 12, 2025

Us Heart and Vascular is in need of a Schedule Support Specialist to join Heartland Cardiology in Wichita, KS

Responsibilities:

  • Answer incoming calls in a timely manner.
  • Ensure the accuracy of appointments, reschedules, follow-ups, etc., with minimal errors.
  • Monitor and adjust schedules as needed to accommodate changes or unexpected events.
  • Resolve scheduling conflicts in a professional and efficient manner.
  • Collaborate with other departments to ensure schedules align with overall company goals.
  • Answer phones and direct calls to appropriate persons or service
  • Assist patients in making new appointments or adjusting existing appointments.
  • Oversee and provide support of schedules for physicians.
  • Input new patient data and retrieve data for authorized requests.
  • Contact insurance companies to verify relevant information.
  • Any other duties as assigned or requested.

Requirements:

  • High School diploma or equivalent.
  • Three years of scheduling experience.
  • Knowledge of cardiology preferred.
  • Pre-cert and referral knowledge helpful.