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Medical Front Office Specialist

US Heart and Vascular

US Heart and Vascular

Katy, TX, USA
Posted on Feb 1, 2025

US Heart and Vascular is in need of a full time Medical Front Office Specialist to join our team at Memorial Katy Cardiology Associates in Katy, TX.

Responsibilities

  • Coordinates and schedules all patient in-office testing, procedures, and follow-ups. Provides and explains thoroughly and completely all testing and procedure instructions to patient.
  • Faxes out-of-office procedures and testing orders to correct outpatient facilities. Provides and explains all instructions to patient.
  • Faxes and provides patient with lab orders.
  • Provides patient with orders and instructions. Follows up with facilities of patient completion. Obtains and ensures timely delivery of patient results.
  • Follow up with patients who ask to schedule testing, procedures, and follow-ups for a later date. Maintains documentation in patient medical record in our EMR system.
  • Call patients to follow up after cancellations and/or no-shows and reschedule accordingly. Document in medical record in our EMR.
  • Physician liaison for the hospital, includes discharge orders, follow ups, and test scheduling.
  • Collect patient payments in accordance with patient benefits and fee schedules.
  • Close money collected batch, reconcile and complete by end of day.
  • Coordinate with offices for testing referrals. Obtain orders and patient demographic information. Create patient charts and update patient demographics and insurance on record as needed.
  • Answer phone calls and assist the administrative front desk team when needed.
  • Send in prescriptions and prescription refills per the physicians' request.

Requirements

  • Minimum of 1 year of reception or medical office experience.
  • Experience in cardiology is a plus.
  • Ability to effectively communicate.
  • High School Diploma or Equivalent is required.

About the Area

The City of Katy is the hub of three counties - Harris, Waller and Fort Bend - and is located just 30 miles west of the bustling city of Houston. The city provides the highest quality of life for its residents. Beautiful neighborhoods, master-planned communities and abundant green spaces for parks and recreation. Katy ISD ranks among the top school districts in the county, offering students excellent education. Many large, mid-size and small businesses call Katy home, and the City of Katy is proactive in economic development to create a business-friendly environment. Katy offers the best of both worlds - the charm of small town, but all the conveniences of a large city. It is rich in traditions and heritage and boasts a community of pride that is unmatched. Whether you're a young professional, growing family, retired senior or business owner, West Houston is your hometown.