Phone Receptionist (1391)

US Heart and Vascular is in need of a full time Receptionist to join our team at Willowbrook Cardiovascular Associates in Houston, TX.

Responsibilities:

• Registers all new patients at time of check-in and enters data in computer system.
• Ensures all established patients have updated and accurate demographic information.
• Requests co-pays, patient balances and coinsurance from patients at time of arrival.
• Provide support for all in-coming calls to the clinic.
• Communicates the arrival of patients to the clinical area.
• Successfully completes the pre-certification/pre-authorizations process prior to the patient arrival.
• Prepares charts/paperwork for next day’s patients.
• Supports the check-out process of the clinic. Calculates and totals charge amount; collects co-pays and deductibles, informs patient of the charge for services.
• Supports the scheduling process of the clinic.
• Performs all other duties as required.
• Required to move between locations as needed.

Requirements:

• 1 year of medical front desk and customer service experience is required
• 6 months of EMR experience is required. ECW or Athena preferred.
• 6 months of obtaining prior authorization experience is required

About Houston, TX:

Houston is a diverse city with a booming job market in energy, healthcare, and tech. It has no state income tax, an affordable cost of living, and world-class dining and entertainment. Green spaces, museums, and pro sports teams add to its appeal. Whether for career growth or culture, Houston has it all.