Supervisor, Medical Front Office (2237)

US Heart and Vascular is in need of a Medical Front Office Supervisor to join our team at Orion Medical in Houston, TX.

Responsibilities:

• Fosters a positive working environment that is responsive to patient and employee needs.
• Trains and directs front office staff in efficient and effective intake policies and procedures.
• Ensures daily clinic schedules are accurate and well prepped for registration, insurance, and clinical needs.
• Oversees and monitors optimal collections at check-in; Safeguards and reconciles petty cash on floor.
• Ensures answering service has accurate daily call schedule; daily messages are distributed to physicians and staff timely.
• Facilitates front office staffing and scheduling for individual floors; approves vacation requests and maintains updated staffing calendar.
• Effectively communicates within team, department, interdepartmentally and supervisor with ideas, issues, and resolutions.
• Maintains effective working relationships with peers for continuity and efficiency in workflows.
• Maintains accurately documented policies and procedures.
• Privately answers and responds to any patient questions and/or concerns.
• Maintains an orderly and clean office and patient lobby.
• Maintains and re-stocks office supplies; notifies appropriate personnel of inventory for purchasing.
• Perform any other services deemed reasonable by physician or manager.

Requirements:

• High school diploma or equivalent is required
• A minimum of two years’ experience in a medical office or other healthcare setting is required
• Basic understanding of medical terms and abbreviations is required
• Knowledge of health insurance and PPO networks
• Fundamental knowledge of basic billing procedures.

About Houston, TX:

Houston is a diverse city with a booming job market in energy, healthcare, and tech. It has no state income tax, an affordable cost of living, and world-class dining and entertainment. Green spaces, museums, and pro sports teams add to its appeal. Whether for career growth or culture, Houston has it all.